About us
We are a small specialized physiotherapy practice located in Manotick, ON. We focus on helping our clients recover from hand and upper limb injuries. Our goal is to provide a friendly and supportive work environment while delivering excellent customer care to our clients.
Administrative Assistant / Clinic Support
We are currently looking for a friendly and reliable Administrative Assistant/ Clinic support to join our team for day time hours Monday to Friday. Having some knowledge in exercise or health care is an asset.
Job Summary:
In this position, you will play a vital role in supporting the smooth operation of our clinic by handling various administrative tasks such as answering the phone, replying to email inquiries, greeting clients, and scheduling appointments. It also includes light cleaning duties, and providing excellent customer service to our clients. The ideal candidate must be reliable, organized, detail oriented, and have strong friendly communication and computer skills. Previous experience or knowledge related to health care administration, kinesiology, or physiotherapy is an asset.
Duties and Responsibilities:
- Greet clients and visitors, provide excellent customer service, and assist with inquiries or appointment scheduling.
- Manage patient records and maintain confidentiality of sensitive information.
- Coordinate and schedule appointments for physiotherapists, ensuring efficient use of time and resources.
- Handle incoming and outgoing phone calls, emails, and other forms of communication promptly and professionally.
- Process payments and manage billing accurately.
- Maintain and update patient files, ensuring all necessary documents are complete and organized.
- Assist with general administrative tasks, including filing, scanning, photocopying, and data entry.
- Collaborate with the physiotherapy team to coordinate patient care and ensure a smooth workflow.
- Monitor and order office supplies, ensuring adequate inventory levels.
- Maintain a clean and organized reception area and clinical space, including assisting with light cleaning and laundry.
Job Type: Full-time
Pay: $21.00-$25.00 per hour
Benefits:
Education:
- Secondary School (required)
Work Location: In person
