Location: 2269 Gottingen Street, Halifax, NS
Program: Anchor Youth Space, North End Halifax
Position Status: Full-time
Compensation: $42,000–$45,000
About Us
There is potential inside all of us — we all have it in us to shine.
Every charity exists to help solve a problem. Our charity exists to help solve many problems, including childcare shortages, social isolation, mental health challenges, access to wellness, and more.
Today, our network spans 100+ program locations across HRM and the province, meeting urgent community needs through mental health supports, accessible childcare, support for an increasing immigrant population, safe spaces for youth to grow and lead, assistance navigating a changing labour market, wellness programming for all, and connection opportunities for isolated older adults.
We provide people with the tools, encouragement, and safe space to discover their inner strength. When individuals know someone is in their corner with unconditional support, they realize they can do more than they thought possible. Your support, expertise, and guidance help people ignite their full potential and shape our neighbourhoods into vibrant, healthy communities. With us at their side, they can Shine On.
Total Compensation Includes
- Complimentary YMCA membership to our Health & Fitness facilities
- Access to Y at Home virtual fitness programs
- Three (3) weeks’ vacation entitlement plus paid wellness days
- Comprehensive benefits package and pension plan
- Complimentary wellbeing and counselling services
About the Role
Integrated Youth Services (IYS) is a service model offering low-barrier access to community-led services for youth aged 12 to 25 and their caregivers. IYS provides early intervention, prevention, and care related to mental health and substance use, as well as coordinated access to additional supports and services.
Each IYS site delivers rapid access to high-quality, youth-appropriate, evidence-informed services. Youth may access supports in person, by telephone, or through virtual platforms. The goal of Integrated Youth Services is to transform how young people access mental health care and related supports.
Anchor Youth Space Principles
- Youth and caregiver participation in service design, implementation, and evaluation
- Co-location and integration of services, including mental health and addictions care, primary health care, community and peer supports, and social services
- Continuity of care from ages 12 to 25, including transition supports into adult services
- Culturally responsive, accessible, high-quality, youth-centred, and evidence-informed services
- Stepped care approach to ensure the right level of care at the right time by the right provider
- Ongoing collaboration across Anchor Youth Space Nova Scotia sites and the Provincial Leadership Team
- Continuous measurement of service impact and quality improvement
In This Role, You Will
Reporting to the Site Manager, the Youth Services Coordinator is often the first point of contact for youth and families and plays a key role in supporting access to services at the site. This position provides reception, administrative, and organizational support to the Site Manager, core site staff, and other team members as assigned, while supporting daily site operations and service delivery. This role involves regular interaction with youth and caregivers.
You will:
- Embrace a holistic approach to youth wellbeing, guided by the Pan-Canadian IYS principles and equity, diversity, inclusion, reconciliation, accessibility, and anti-racism (EDIRAA).
- Act professionally and ethically in accordance with organizational and Anchor Youth Space guidelines, applicable legislation, regulations, and professional standards.
- Welcome youth and caregivers and promote a positive, supportive experience while connecting them to appropriate services.
- Support the team in maintaining a safe environment and responding constructively to challenging behaviours.
- Communicate promptly and effectively with team members, youth, and caregivers.
- Answer phone calls, relay messages, and follow up as appropriate.
- Process incoming and outgoing mail and email correspondence.
- Support group programs and drop-in services to ensure they meet youth needs.
- Maintain snacks and beverages in the waiting area.
- Respond to sensitive situations with discretion, tact, confidentiality, and a non-judgmental approach.
- Coordinate bookings and administrative details for clinics, events, and meetings.
- Create and manage social media content for Anchor Youth Space.
- Maintain inventory and order supplies as needed.
- Maintain filing systems, manuals, and records for efficient information management.
- Enter and support data collection in the Anchor Youth Space Nova platform, including assisting youth as needed.
- Participate in planning, development, and team-building activities.
- Participate in training, professional development, research, evaluation, and quality improvement initiatives.
- Perform other related duties as required.
Education and Qualifications
- High school diploma or GED required, with some post-secondary education and/or equivalent experience working with youth and caregivers
- Diploma in Office Administration, Business, or a related field preferred
- Minimum 1 year of relevant experience required; 2 years preferred (experience working with youth and caregivers required)
- Equivalent combinations of education and experience will be considered (must be clearly demonstrated in application)
- Strong knowledge of equity, diversity, inclusion, reconciliation, accessibility, and anti-racism (EDIRAA)
- Experience working with diverse communities, including African Nova Scotian, Newcomer, and Indigenous populations required
- Strong communication, relationship-building, de-escalation, and conflict resolution skills
- Excellent verbal and written communication skills
- Strong judgment, interpersonal sensitivity, and diplomacy
- Ability to work independently and collaboratively
- Strong organizational, prioritization, and time management skills
- Ability to maintain accurate electronic records
- Proficiency in MS Office, email, and file management systems
- Ability to work in-person, by phone, and virtually
- Additional languages are considered an asset
How to Apply
Please apply online at https://ymcahfx.ca/workwithus/ by June 19, 2026.
Successful candidates will be required to provide:
- Criminal Record Check, Vulnerable Sector Check, and Child Abuse Register Check (within 6 months, if 18+)
- Valid First Aid and CPR certification
Background checks are reviewed individually, and offences do not automatically disqualify candidates, depending on role requirements and safeguarding standards.
Equity Statement
We are committed to fostering a diverse, inclusive, and equitable workplace where every team member feels valued, respected, and empowered to bring their authentic self to work. We welcome applications from Black, Indigenous, and People of Colour; racially diverse individuals; 2SLGBTQIA+ individuals; gender-diverse people; persons with disabilities; ethnic and faith communities; newcomers; and veterans.
If you require accommodation during the hiring process, please let us know in advance so appropriate arrangements can be made.
