About The Local The Local is a curated retail space supporting 90+ local vendors under one roof. Our mission is to help small businesses grow by giving them visibility, community, and a place where their products are genuinely understood and championed. At The Local, our vendors are our primary customers—and everything we do is designed to support their success.
Role Overview We are looking for a highly organized, proactive, and community-minded Assistant Store Manager to be the right-hand support to our Store Manager. If you thrive in a dynamic retail environment, love helping a team succeed, and are passionate about operational excellence, this role is for you.
As the Assistant Store Manager, you will help lead our team of Mission Ambassadors, ensure daily operational systems run flawlessly, and maintain our exceptional visual merchandising standards. You will act as a key leader on the floor and step in to manage the store independently when the Store Manager is absent.
Key Responsibilities
Leadership & Team Support
- Assist in leading, mentoring, and motivating a small team of Mission Ambassadors, fostering a positive and mission-driven work environment.
- Act as the Manager on Duty during designated shifts, serving as the primary point of resolution for day-to-day team and customer challenges.
- Support the Store Manager with staff onboarding and ongoing training on vendor stories and sales techniques.
Operations & Execution
- Execute daily operational workflows flawlessly, including opening/closing procedures, inventory tracking, and restocking workflows.
- Help maintain and optimize the systems built by the Store Manager, ensuring the store operates efficiently on a day-to-day basis.
- Assist with cash management, POS systems, and daily retail reporting.
Vendor Support & Merchandising
- Maintain the high visual standards of the store, performing daily floor recovery and ensuring all 90+ vendor spaces look exceptional, clean, and cohesive.
- Assist the Store Manager in communicating with vendors, ensuring their inventory needs are met and their feedback is heard.
Sales & Community Engagement
- Lead from the floor by setting the standard for customer engagement, storytelling, and add-on sales.
- Maintain the warm, welcoming, and community-centric atmosphere that defines The Local.
What We’re Looking For
- Proven Experience: Previous experience as a Keyholder, Shift Lead, or Assistant Manager in a retail or hospitality environment.
- Detail-Oriented Executor: You love checklists, maintaining organized spaces, and ensuring operational systems are followed accurately.
- Proactive Problem Solver: You don't wait to be told what to do. You see a gap on the floor, a messy display, or an inefficiency, and you address it immediately.
- People-First Mentality: Exceptional communication skills with a natural ability to connect with staff, customers, and local makers.
- Passion for Local: A genuine interest in supporting small businesses, artisans, and creative communities.
Why Work at The Local
- Impactful Leadership: The opportunity to help shape a growing business and make a tangible impact on the success of over 90 local makers.
- Creative Environment: Work surrounded by the region's best innovators and artisans.
- Community-Driven Culture: Be a leader in a business that prioritizes relationships and uplifting others.
Benefits:
- Dental care
- Extended health care
- Life insurance
- Vision care
Work Location: In person
Pay: $19.00-$21.00 per hour
Benefits:
- Dental care
- Extended health care
- Life insurance
- Vision care
Work Location: In person
