We are currently looking for a Inside Sales Representative to provide front line support in our fire equipment division. This position will be responsible for supporting customers directly in day-to-day activities, achieving sales goals and objectives, and providing a first-rate customer experience throughout the sales process.
Job Responsibilities:
Assist customers with questions, inquires, and special requests through various channels promptly
Work with customers to create and provide solutions to for their needs or requests
Process orders, forms, applications, and requests; following procedures and ensuring customer satisfaction
Maintain a positive, empathetic, and professional attitude towards customers at all times
Keep records of customer interactions, transactions, and comments
Obtain necessary information from customers to adequately follow up
Communicate and coordinate with colleagues and other departments as necessary
Other tasks and duties as assigned
Skills & Qualifications
Degree/Diploma/Vocational training and/or hands on experience considered an asset
Knowledge of Microsoft Office a must
Previous experience with ERP software is a plus
Excellent verbal and written English skills
Strong communication and multi-tasking skills
Excellent customer service & time management skills
G license
Work schedule:
Monday – Friday: 8am – 5pm
What We Offer:
An exciting fast-paced environment within a growing company
Ample training and development opportunities
Competitive compensation and comprehensive benefits: Medical, dental and long-term disability
RRSP program
If you enjoy working in a fast-paced environment and enjoy a challenge, then this may be the opportunity for you.
We thank you for your interest, but only candidates selected for an interview will be contacted.
