What is the opportunity?
Interaction designers shape the experiences we create through each of our digital products. As a member of our team, you’ll work within an agile environment and iterative process, collaborating with interdisciplinary team members and stakeholders to analyze, design and convey your design vision. A natural problem solver, communicator and facilitator, you’ll be involved in every step of the process from idea generation to implementation.
What will you do?
Interaction Design Strategy
Understand user interface patterns and behaviours, and use that understanding to drive user comprehension, and improve task performance
Use visualizations and interactions to support analytic thinking with large data sets
Facilitate design critique, evaluate interactions for inclusivity and provide expert advice and guidance to cross-functional teams
Facilitate ideation sessions and collaborative work activities
Act as the interaction design subject-matter expert for the product design team
Interaction Artifact Creation
Use a comprehensive understanding of interaction design theory, research data and best practices to inform design decisions
Design artifacts of high complexity to communicate task flows, touchpoints, behaviours, and the exchange of information
Create complex low-fidelity sketches, wireframes, and prototypes to explore, communicate, and validate ideas.
Create complex prototypes to provide delivery specifications for development
Present interaction design work to more senior stakeholders
Research and Testing
Facilitate usability testing
Participate in or initiate research activities
Research interaction design strategies in the financial services sector and perform competitive audits pertinent to specific design or business goals
Perform pattern, micro-interaction and component design audits where appropriate
What do you need to succeed?
Must-have
BA/BS degree in Design (e.g. interaction, graphic, visual communications, product, industrial), Human Computer Interaction (HCI), Computer Science (CS), or a related field or equivalent practical experience
A minimum of 5 years of experience in designing usable interfaces across multiple channels and platforms
Experience in an applied research setting including experience integrating user research into product designs and design practices
Demonstrated ability to articulate design strategy, rational and logic; describing benefits and highlighting risks associated with design decisions
Demonstrated expertise with design, prototyping, and research tools such as Sketch and Axure RP, InVision, UserTesting.com
Nice to have
MA/MS degree or certification in Design (e.g. interaction, graphic, visual communications, product, industrial), Human Computer Interaction (HCI), Computer Science (CS), or a related field
Strong understanding of strengths and shortcomings of different research methods, including when and how to apply them during each product phase
Appreciation for the potential of 'design thinking'
Experience working within a large organization and within an agile environment
What’s in it for you
You’ll find yourself in a culture where designers feel included, valued, and heard; in a supportive environment surrounded by peers who exceed in their area of expertise.
You’ll work on solutions used by millions of people and contribute to a company that truly values customer experience and remains a Global Digital leader.
You’ll be part of team that’s pushing the boundaries of digital product design as we strive to improve the lives of the people and communities we serve.
Work/life balance is important to us; you will be part of a company that values your time.
Job Skills
Commercial Acumen, Content Strategy Development, Decision Making, Product Development Methodology, Product Services, User Experience (UX) Design, User Experience (UX) Research, User Interface (UI) Design
Additional Job Details
RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO
Toronto
Canada
37.5
Full time
PERSONAL & COMMERCIAL BANKING
Regular
Salaried
2026-06-03
2026-06-09
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Our Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.
