We are looking for a motivated and customer-focused Part-Time Sales & Customer Service Representative to support our growing business. This role is ideal for someone who enjoys building relationships, helping customers, and generating new business opportunities.
Key ResponsibilitiesSales
- Identify and generate new business opportunities through phone calls, email, networking, and referrals.
- Follow up with leads and maintain regular communication with prospective clients.
- Schedule appointments and meetings for the sales team.
- Prepare and send quotations, proposals, and follow-up emails.
- Maintain accurate customer information within the CRM.
- Meet weekly and monthly sales activity goals.
Customer Service
- Respond professionally to customer inquiries via phone, email, and chat.
- Provide information about our IT services and solutions.
- Coordinate service requests with the technical support team.
- Follow up with customers to ensure satisfaction.
- Maintain excellent customer relationships through timely communication.
Administrative
- Update customer records and sales activities.
- Assist with marketing campaigns and promotional activities.
- Prepare basic sales reports.
- Support office administration as required.
Qualifications
- Previous experience in sales, customer service, or account management.
- Excellent verbal and written English communication skills.
- Strong interpersonal and relationship-building abilities.
- Comfortable making outbound sales calls.
- Basic understanding of computers, Microsoft Office, and CRM software.
- Highly organized with strong attention to detail.
- Self-motivated and able to work independently.
Preferred Qualifications
Experience in one or more of the following is considered an asset:
- Managed IT Services (MSP)
- Cloud Solutions (Microsoft 365, Google Workspace)
- Business Phone Systems (VoIP)
- Networking and Wi-Fi Solutions
- CCTV and Access Control Systems
- Cybersecurity Services
What We Offer
- Flexible part-time schedule.
- Competitive hourly wage plus performance-based commission.
- Ongoing training and professional development.
- Opportunity for career growth into a full-time Sales Account Manager position.
- Friendly and supportive team environment.
Compensation
- Part-Time (15–25 hours per week)
- Competitive hourly pay (based on experience)
- Sales commission and performance bonuses
- Mileage reimbursement (when applicable)
Ideal Candidate
You are someone who enjoys speaking with people, solving problems, and helping businesses find the right technology solutions. You’re organized, proactive, and motivated by achieving sales goals while delivering exceptional customer service.
Pay: $19.00 per hour
Work Location: In person
