Now Hiring –Track & Tracer (Day & Night shift)
Are you a motivated individual looking to build a long-term career in transportation and logistics? Wellington Group of Companies is seeking a highly organized and customer-focused Track & Trace Coordinator to join our growing team. This role offers excellent opportunities for professional development and advancement within a dynamic and fast-paced organization.
At Wellington Group of Companies, we provide comprehensive logistics solutions across Canada, the United States, and internationally, including Truckload (FTL/LTL), Refrigerated Transportation, Intermodal, Ocean Freight, Expedite Services, and Warehousing.
We pride ourselves on maintaining a positive, team-oriented culture that supports employee growth, innovation, and success.
There are TWO positions available
*ONE operates on a DAY shift “4 on / 4 off” schedule, working 12-hour night shifts from 8:00 AM to 8:00 PM (including a one-hour lunch).
*ONE position operates on a NIGHT shift “4 on / 4 off” schedule, working 12-hour day shifts from 8:00 PM to 8:00 AM (including a one-hour lunch).
What you need/Qualifications:
· Prior Transportation Knowledge - 1 to 3 years of experience in logistics, transportation, dispatching or track and tracing role. (considered an asset)
· Geographical knowledge (Continental USA, Mexico and Canada)
· Proficiency in Microsoft Office Applications (Excel, Outlook and Word)
· Ability to work with Transportation Management Systems (TMS), GPS Tracking tools and Online carrier portals.
· Experience with Calculating transit times (asset but not required)
· Strong Communication of English Language (read/write/verbal)
· Positive & Professional attitude, Strong customer service focus
· Self motivated with ability to work with minimal supervision
· Strong decision making skills under pressure, in time sensitive situations
· Strong Organizational and Time Management skills
· Flexible and adaptable to changing priorities due to operational demands
· Attention to detail when completing documentation
· Ability to problem solve and improve processes
· Post secondary education in Supply Chain Management, Logistics, Business Administration, or related field is preferred but not required.
Key Responsibilities:
· Tracking and Tracing (document required shipment details, identifying delays, ensuring accuracy and documenting discrepancies, proactive analysis to prevent service failures)
· Customer Relationship (monitor all steps of shipment through to delivery; obtain POD copies for all shipments and update the customer, Consistent and professional communications; effective, prompt and courteous communications with respect to difficult situations, relaying details and solutions.)
· Carrier Relationship (Productive carrier relationship development, AP Discrepancy resolution, cover loads, handling and management of difficult situations, etc.)
· Order Entry/Contracting (inputting freight details to facilitate the movement of our customer’s freight)
· Coordinate and monitor shipment bookings with Wellington offices and other services providers including carriers and freight forwarders.
· Confirm, monitor, verify accuracy of shipments picked up from various client locations (identify delays, discrepancies or issues that may arise during transit and take proactive measures to find resolutions)
· Continued education regarding legislation, compliance and regulation standards
· Continuous Improvement: evaluate and improve tracking and tracing processes, systems and procedure to enhance efficiency, accuracy and reliability
· Commitment to Quality Assurance: follow principles of GMP and QMS relevant to job responsibilities.
What we provide:
· Permanent Full Time Position
· 4 on 4 off shift (8PM to 8AM)
· Bi-weekly pay/Direct Deposit
· Annual Performance Reviews
· Benefits (after 90 days of employment/company pays 50% of monthly premium)
· Excellent company culture with group events and a positive vibe.
· Opportunity for growth and succession within our organization
Wellington Group of Companies is an equal-opportunity employer dedicated to fostering a diverse and inclusive workplace. We strongly encourage applications from all qualified individuals, including women, members of visible minorities, Indigenous peoples, persons with disabilities, and members of the LGBTQ2+ community.
If you require accommodations at any stage of the recruitment process, please contact [email protected] We are committed to providing an accessible and supportive experience for every applicant.
Job Types: Full-time, Permanent
Pay: $42,000.00-$50,000.00 per year
Benefits:
- Casual dress
- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Ability to commute/relocate:
- Guelph, ON: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Do you have experience within the Commercial transportation industry or logistics industry?
- Are you comfortable working a 4 On / 4 Off schedule, 12 hour shifts from 8AM to 8PM?
Experience:
- Transportation: 3 years (preferred)
Work Location: In person
