Overview
Join our dynamic automotive team as a Service Advisor, where your enthusiasm and mechanical knowledge will drive exceptional customer experiences! In this energetic role, you will serve as the vital link between customers and our skilled technicians, ensuring vehicle repairs and maintenance are handled efficiently and professionally. Your ability to communicate clearly, sell services confidently, and deliver outstanding customer service will help us build lasting relationships and keep vehicles running smoothly. This paid position offers a fantastic opportunity to grow your career in the automotive industry while making a positive impact on our customers’ journeys.
Duties
- Greet customers warmly and listen carefully to understand their vehicle concerns and service needs
- Explain repair recommendations clearly, providing detailed descriptions of necessary work and options
- Coordinate with technicians to prioritize repairs, ensuring timely completion of services
- Upsell additional maintenance or repair services that benefit the customer’s vehicle health and safety
- Handle transactions accurately, process payments
- Keep customers informed about the progress of their vehicle repairs and address any questions or concerns
- Maintain organized records of service orders, customer interactions, and vehicle histories to ensure seamless workflow
Experience
- Previous dealership experience or automotive service advising is highly preferred
- Strong mechanical knowledge or mechanic experience to understand technical repair details
- Proven customer service skills with a friendly, professional approach
- Ability to effectively upsell services while maintaining integrity and customer trust
- Experience with automotive repair processes and familiarity with dealership operations
- Competence with AutoLeap is a bonus
- Excellent communication skills to clearly explain technical information to customers of all backgrounds
Embark on a rewarding career where your passion for cars meets your talent for service! We’re dedicated to supporting your growth in a fast-paced environment that values energy, transparency, and excellence.
Pay: $21.00-$28.00 per hour
Benefits:
- Dental care
- Extended health care
- Life insurance
- Store discount
Work Location: In person
