The Hilton Vancouver Airport Hotel is a leading global hospitality company offering business and leisure travelers the finest in accommodations, service, amenities and value. We are dedicated to providing exceptional guest experiences and with 237 rooms and over 4,000 square feet of event space, our Team Members are front and centre of the hotel driving all aspects of the business!
At the Hilton Vancouver Airport Hotel, we take pride in fostering an environment where learning and development is a lifestyle. Apply today and embark on a rewarding career path!
RESPONSIBILITIES (Including but not limited to):
- Ensure a memorable experience for our arriving and departing guests while upholding Hilton Values and Brand Standards
- Maintain a balanced float assigned by the hotel and reconciling all transactions at the close of each shift
- Act as a concierge; assisting guests in all inquiries and accommodating special requests whenever possible
- Answer all telephone inquiries in an efficient and friendly manner, using guest names when possible
- Accept reservations, changes and cancellations in the absence of Reservations staff.
- Complete shift checklist and pass-on important information
- Assist guests with luggage when entering and departing the hotel
- Other duties as assigned
QUALIFICATIONS:
- Previous hotel front office experience is an asset
- Excellent customer service and communication skills
- Strong organization skills and able to multi-task
- Self-starter and takes initiative, a team player
- Previous experience with a property management system an asset
The Hilton Vancouver Airport hotel is an equal opportunity employer committed to fostering a positive and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, colour, national origin, gender, age, religion, disability, sexual orientation, veteran status, or any other status or characteristic protected by law. Accommodations will be made available upon request for applicants with disabilities to enable them to participate in the selection process. If you require assistance or a reasonable accommodation in completing the application materials or any aspect of the selection process, please contact the Human Resources Department upon application.
Job Types: Full-time, Permanent
Pay: $29.51 per hour
Benefits:
- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- RRSP match
- Tuition reimbursement
- Vision care
Experience:
- Guest services: 1 year (preferred)
Work Location: In person
