Help us serve 96,000 of Manitoba’s healthcare professionals. We are HEB Manitoba, one of the largest pension and benefit plans in the province.
At HEB Manitoba, our Benefits & Administration department takes a supportive and proactive approach to providing industry-leading service to our members.
Reporting to the Manager, Member Administration, the Documentation Coordinator will be a key member of a dedicated project to lead, design and implement a SharePoint based knowledge management site to support our growing Member focused operations committed to providing service excellence in the administration of our plans.
If you are a tech-savvy problem solver with a passion for knowledge management, then consider this opportunity to shape how our teams access and share information.
Join us in making a difference in lives of others:
Here’s the exciting journey:
As a Documentation Coordinator at HEB Manitoba, you will lead a project involving the design and launch of new SharePoint based knowledge hubs, ensuring information is organized, accessible and consistent.
Your responsibilities will include:
- Collaborate with stakeholders across the organization to understand knowledge needs and pain points.
- Design and build SharePoint sites tailored to distinct user groups.
- Develop site architecture, navigation, and page layouts to optimize efficiency and ease for end users.
- Develop and implement formatting guidelines to ensure consistency in how documents and knowledge items are presented.
- Organize and classify articles, forms, procedures and templated documents for intuitive access.
- Audit existing documentation stored across various platforms (e.g. shared drives, emails, legacy systems).
- Provide training or documentation on how to use and maintain the SharePoint sites.
- Support ongoing maintenance and updates post-launch to ensure site relevance and usability.
Qualifications for Your Success:
Experience & Education
- Completion of a post-secondary degree or diploma in Business Administration, Information Technology, Mathematics or related field.
- Experience building and maintaining SharePoint sites (Online SharePoint preferred).
- Proven track record in designing and deploying effective knowledge management solutions.
- Understanding of pensions or benefits administration is considered an asset but not required.
*An equivalent combination of education and/or experience may be considered.
Knowledge, Competencies & Skills
- Advanced expertise in Microsoft 365 applications and tools (Word, Excel, SharePoint, Teams, Outlook).
- Ability to independently drive initiatives while effectively managing multiple priorities.
- Proven ability to integrate and work well with team members in a collaborative and dynamic environment.
- Strong organizational and analytical skills for structuring and classifying large volumes of information with an eye for detail and accuracy.
- Excellent communication skills, both verbal and written.
Why join our team?
The work you do will be challenging and rewarding. You will make a difference in our day-to-day operations and your initiative will be appreciated.
We offer:
- Hybrid work environment with a compressed work week for your work/life balance.
- Comprehensive compensation and benefits including a defined benefit pension plan.
- Progressive and supportive work environment.
- A comfortable, modern environment conveniently located in downtown Winnipeg with easy access to shopping and restaurants.
If you are interested in this opportunity, please submit your resume and a cover letter by 4:00pm on Thursday, June 11, 2026
We thank all applicants for their interest in joining HEB Manitoba. Only those selected for an interview will be contacted.
Benefits:
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Vision care
Work Location: Hybrid remote in Winnipeg, MB R3C 4L5
