We are looking for a Food Assistant to join our tight-knit team! This individual will play an essential and valued role in the Spirit of the West team. This is a seasonal position based on Quadra Island (Mid May to the end of September.)
The Assistant Food Manager/Base Crew will be responsible for assisting the Food Manager (and other members of the team) in ordering, packing and organizing the food (and some non-food items) for all Spirit Of The West tours. The Assistant Food Manager is also responsible for helping to maintain an organized and well-stocked base. The Assistant Food Manager/Base Crew will be sufficiently trained by the Food Manager, Operations Manager and other members of the Office Staff prior to working independently.
ROLE AND RESPONSIBILITIES
The tasks and responsibilities listed below are only a sample of the activities to be encountered. The Assistant Food Manager will work cooperatively with all members of the Spirit Of The West team in order to provide the best possible guest experience and ensure smooth operation of the trips. Flexibility and adaptability are key to accomplishing the common goal of the best possible guest experience.
Food Ordering, Preparation and Organization
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Familiarize themselves with all the Spirit Of the West tours, as well as their menus and logistics
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Assist the Food Manager in ordering or purchasing all the food necessary for the trips Spirit of the West operates
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Procure other non-food items when required
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Pick up food orders in Campbell River as needed (usually twice weekly)
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Complete shopping trips in Campbell River as needed
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Put away orders as they arrive. Maintain a well-stocked and organized Food Prep area
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Ensure each trip has all necessary food
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Assist with dishes and cleaning in an ongoing manner in collaboration with other members of the Food and Base Crew
Management
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With sufficient training be able to complete all necessary tasks during the Food Manager’s time off
Guest Experience
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Ensure guests with dietary restrictions have all the necessary meal substitutions and that guides and/or the Base Camp Chef are aware of these, as well as have the knowledge on how to prepare these items
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Communicate with Office Staff as needed regarding guest’s requests
Safety
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Know and follow all Food Safe Guidelines
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Maintain a high standard of hygiene throughout the kitchen and prep room, and personally
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Familiarize yourself with the location and operation of all safety equipment and procedures
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Assist in providing first aid attention if required
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Follow and exemplify all current Provincial and company health guidelines including strict COVID policies and procedures
Other
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Act as a representative of Spirit of the West Adventures when working in the community
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Maintain a friendly professional demeanor at all times
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Complete all other reasonable tasks as requested by Food and Operations Managers and/or Owners, this may include various tasks around the base, including laundry, dishes, cleaning and assisting with base operations
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Gear cleaning and organization may also be required
DESIRED ATTRIBUTES
Personal Qualities
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Organized and efficient, able to complete time-sensitive tasks and meet deadlines
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Independent initiative balanced with a collaborative approach to tasks and guest experiences
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Can multi-task and switch directions flexibly when required
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Creative and attentive to details
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Ability to problem-solve
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Positive attitude
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Strong work ethic
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Able to work under pressure
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Exemplary personal hygiene and presentation
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Desire to be an integral member of a successful team
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Able to maintain a healthy work/life balance
QUALIFICATIONS
Skills, Training & Experience
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Experience working with computers and basic knowledge of programs such as Google Sheets etc
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Kitchen and/or Food service experience.
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FoodSafe Level 1
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First Aid Certificate & CPR C
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Clean Drivers license (Class 4 preferred)
Must be willing to
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Work on Quadra Island, travel to Campbell River in a company van will also be required
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Drive 15 passenger vans as needed
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Work extended hours on days when time-sensitive tasks need to be completed
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Be able to lift and carry 50lbs
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Be flexible with work scheduling and be willing to adapt to schedule changes to support the team. The Assistant Food Manager will generally work 4 days on (two alongside the Food Manager and two alone) and then have 3 days off with an average of 32 hours a week (however, this may vary throughout the season, with some days being longer than others
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Be adaptable, able to follow directions and work as a team
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The Assistant Food Manager may be required to supply some of their own equipment or tools
- This is a seasonal position (May to the end of September)
Remuneration & Benefits
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Hourly rate of pay $20-$25/hour depending upon experience, qualifications and commitment
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4% vacation pay on all wages (in lieu of paid vacation time)
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Health & Well Being Stipend of $5.00 per day worked (as per date of hire) must provide receipts, non-accruing
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Access to the Employee Assistance Program including free, confidential counselling through Upper Island Counselling
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Access to pro-deals on outdoor gear
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Access to kayaks - borrow kayaks anytime (when available and after completing safety training). If you are accompanying a group of friends and we have kayaks/gear available, we may be able to loan kayaks to you and your group free of charge.
How Spirit of the West would support this role
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Ongoing mentorship from senior staff
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Extensive manuals to help learn and support your role
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Access to training for ongoing professional development
- Subscription to Upper Island Counseling to help ensure mental well-being and support
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Weekly scheduled times for meeting with managers to support communication and ensure we all are working together toward our goals
Background Information about Spirit of the West
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Spirit of the West Adventures is based on Quadra Island, BC, a beautiful remote, rural community of approximately 3000 year-round residents. It is a 10-minute ferry ride from Campbell River on Vancouver Island which is a community of 35,000 residents with access to just about every service required or desired. Click here to learn more about Quadra Island
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Spirit of the West Adventures offers multi-day guided sea kayaking tours with the help of a seasonal team of upwards of 50 employees in our operational season and a team of between 5-8 year-round.
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We are a tight-knit team who truly care about what we do, our colleagues and our community
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When you are working in the field a tent will be provided. Housing on Quadra Island is not included but we are happy to help make local connections. Expect rent to range from $800- $1500/month for most types of accommodation. Or stay in our rustic staff camping area.
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A car or willingness to bike in all sort of conditions on a hilly island are required as there is no public transportation
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We are an equal opportunity employer and value diversity. We strive to create a culture that does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status
Learn more about Spirit of the West Adventures at www.kayakingtours.com
