Company Overview
Oceanfront Suites at Cowichan Bay is a premier boutique destination featuring 56 beautifully designed suites. Each suite offers a master bedroom, full bathroom, kitchenette, and a comfortable living and dining space. Nestled in the scenic Cowichan Valley—ideally situated between Victoria and Nanaimo—our property provides guests with a peaceful and serene coastal escape.
Role Summary
We are looking for a dedicated and detail-oriented Housekeeping Supervisor to join our team. In this pivotal role, you will ensure our suites remain impeccably clean and organized, directly contributing to a warm, comfortable, and welcoming environment for every guest throughout their stay.
Key Responsibilities
- Guest Relations & Communication: Relay guest feedback and service issues to the management team promptly to ensure swift, appropriate resolution.
- Team Coordination: Lead the housekeeping team in the absence of the manager by organizing schedules, prioritizing tasks, and assigning daily duties.
- Training & Support: Help onboard and train housekeeping staff, and step in to assist with general cleaning and housekeeping duties whenever necessary.
- Compliance & Safety: Maintain strict adherence to all company security protocols, environmental policies, and Health and Safety Management Programs.
Job Requirements
- Experience: Prior experience in housekeeping or custodial services within the hospitality or hotel sector is required.
- Physical Capabilities:
- Ability to lift, carry, push, pull, and maneuver objects weighing up to 25 lbs independently.
- Ability to stand or walk for long periods, with physical mobility to bend, reach overhead, crouch, twist, and kneel.
- Flexibility & Stamina: A positive, high-energy approach to a flexible schedule, including a willingness to work nights, weekends, and holidays as needed.
- Core Skills:
- Strong organizational, time-management, and interpersonal communication skills.
- Ability to work efficiently under pressure, both independently and collaboratively as a team player, with minimal supervision.
If you have a genuine passion for hospitality and a sharp eye for detail, we want to hear from you! Join us in crafting memorable experiences for our guests. Apply today for the Housekeeping Supervisor position at Oceanfront Suites at Cowichan Bay.
Pay: From $21.00 per hour
Benefits:
- On-site gym
- On-site parking
Ability to commute/relocate:
- Cowichan Bay, BC: reliably commute or plan to relocate before starting work (preferred)
Experience:
- Cleaning: 1 year (preferred)
Work Location: In person