Window Mart Inc. is the leading provider of windows and doors in Alberta, British Columbia, Saskatchewan, and Ontario. We specialize in supplying and installing beautiful, high-quality, and energy-efficient, windows and doors. As an industry leader in Canada, we are proud to provide our customers with exceptional service
Window Mart company is looking for a full time installation department assistant in Edmonton, we are looking for an enthusiastic, dedicated, and customer oriented person.
Responsibilities will include:
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Direct phone and email information support to customers.
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Coordinating and answering questions on services, products and procedures to customers and installation team.
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Answers enquiries and resolves customer complaints regarding installations.
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Order fulfillment, document preparation.
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Management and organization of internal files, filing and storing completed documents.
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To contribute efficiently to the working process optimization and continuous improvement.
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Solving problems regarding procedure and to keep up with constantly changing electronic file management.
Qualifications:
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Strong client service skills.
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Effective verbal and written communication skills.
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Knowledge in MS Office software.
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Ability to prioritize a high volume of workload in a demanding fast paced environment.
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Analyze and interpret policy and procedure guidelines.
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Mature individual with the ability to adapt to change and work in a multidisciplinary team setting both independently and working within a team.
Paid training provided.
