Description
ERP Finance within VP Finance is currently seeking a Full-time Regular Manager, ERP Finance Services.
Reporting to the Associate Director, Finance Services, the Manager, ERP Finance Services provides leadership and functional oversight for ERP Finance operations, support, governance, testing, access, workflow, and continuous improvement within the University's financial systems environment.
The role supports reliable ERP Finance service delivery, strong controls, accurate financial data, and effective stakeholder support in a complex, decentralized academic environment.
The role requires finance systems knowledge, practical problem-solving, sound judgment, people leadership, and the ability to manage competing priorities while supporting change and operational excellence.
The role must balance day-to-day production support with cyclical peak periods, including month-end, year-end, testing cycles, system upgrades, and project deadlines.
Summary of Key Responsibilities (job functions include but are not limited to):
ERP Finance Leadership & Service Delivery
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Manage day-to-day ERP Finance functional support, issue resolution, service delivery, and operational priorities.
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Lead and support the ERP Finance team to deliver timely, accurate, and client-focused support to Financial Operations and campus stakeholders.
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Align ERP Finance priorities with Financial Operations needs, institutional processes, fiscal timelines, and system initiatives.
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Monitor service standards, manage escalations, and ensure work is appropriately prioritized across production support, projects, and cyclical activities.
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Monitor recurring issues, service trends, and user impacts to identify root causes and recommend practical improvements.
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Identify opportunities to improve ERP Finance processes, documentation, controls, user experience, and service consistency.
Controls, Compliance & Data Integrity
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Support the integrity, reliability, and appropriate use of financial data within ERP Finance modules, workflows, and reporting structures.
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Support reporting needs, information requirements, and financial data structures to enable accurate and consistent use of ERP Finance information.
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Maintain effective controls, documentation, and governance practices for ERP Finance processes, access, testing, and changes.
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Support audit requests, control validation, issue tracking, and remediation follow-up related to ERP Finance activities.
Finance Systems Administration & Governance
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Manage ERP Finance functional administration, including financial structures, workflow support, delegation, access requests, security coordination, and issue prioritization.
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Coordinate testing, documentation, stabilization, and user support for ERP Finance changes, enhancements, integrations, upgrades, and reporting updates.
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Provide functional oversight for PeopleSoft Financials and related ERP Finance processes, including configuration support, workflow, approvals, and operational troubleshooting.
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Partner with IT, Finance, Supply Chain Management, Internal Controls, and other stakeholders to resolve issues and support system improvements.
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Participate in ERP governance forums, change planning discussions, and cross-functional working groups to support coordinated decision-making and system changes.
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Assess business needs, evaluate options, and support recommendations for ERP Finance enhancements, automation, and system-enabled process improvements.
System Workflows & Process Optimization
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Support workflow design, process improvement, and system-enabled efficiencies across ERP Finance processes.
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Support workflow automation and related tools, including PeopleSoft workflows, GT eForms, delegation, approvals, and reassignment processes, where applicable.
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Implement standardization, simplification, automation, and documentation improvements to reduce manual effort and improve service delivery.
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Coordinate finance input, testing, adoption, training, and stabilization for ERP Finance enhancements and operational changes.
Leadership & Team Development
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Provide direction, coaching, workload management, and performance support to strengthen team effectiveness and service delivery.
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Foster a team culture of accountability, collaboration, continuous improvement, and client-focused support.
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Allocate team resources to support fiscal cycles, production issues, testing, projects, and competing operational priorities.
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Develop training, documentation, and knowledge-sharing tools that support consistency, compliance, and team capability.
Stakeholder Engagement & Advisory Services
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Provide practical guidance to Financial Operations, faculties, and administrative units on ERP Finance processes, workflows, access, and support requirements.
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Support stakeholders in understanding and applying University financial policies, procedures, controls, and system processes.
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Provide functional analysis, requirements gathering, issue assessment, and advisory support to help translate business needs into practical ERP Finance solutions.
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Build collaborative relationships across Finance, IT, Supply Chain Management, Internal Controls, and academic or administrative units to resolve issues and improve service delivery.
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Translate system, process, compliance, and operational information into clear stakeholder guidance.
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Manage stakeholder expectations and competing priorities in a decentralized, high-volume environment.
Qualifications / Requirements:
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Bachelor's degree in accounting, finance, business, commerce, information systems, or related discipline.
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CPA, ERP systems certification, project management, change management, Lean Six Sigma, or related training considered an asset.
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Minimum 7 years of progressively responsible experience in finance, accounting, financial operations, ERP finance systems, or related enterprise functions.
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Minimum 3 years of leadership experience, including people leadership, workload management, prioritization, and service delivery.
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ERP or enterprise finance systems experience, including functional administration, workflow, access, testing, reporting, enhancements, upgrades, implementations, or production support.
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Experience with PeopleSoft Financials, Supply Chain Management, or comparable ERP platforms considered an asset.
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Experience with controls, data integrity, audit support, compliance, documentation, and process improvement.
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Experience partnering across Finance, IT, Supply Chain Management, Internal Controls, Audit, and academic or administrative units.
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ERP Finance systems acumen, including functionality, data flows, controls, workflows, access, testing, and operations.
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People leadership skills in coaching, workload management, accountability, collaboration, and service excellence.
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Knowledge of controls, risk, compliance, audit support, documentation, and governance within a finance systems environment.
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Process improvement and change support skills, including simplification, adoption, training, and sustainable improvement.
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Analytical problem-solving, including issue assessment, root cause analysis, escalation, and practical recommendations.
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Communication, facilitation, stakeholder management, and client service skills.
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Ability to prioritize and deliver reliably in a decentralized, high-volume environment.
Application Deadline: July 30, 2026
We would like to thank all applicants in advance for submitting their resumes. Please note, only those candidates chosen to continue on through the selection process will be contacted.
This position is classified in the Management Career Band, Level 2 of the Management and Professional Staff Career Framework.
For a listing of all management and staff opportunities at the University of Calgary, view our Management and Staff Careers website.
About the University of Calgary
UCalgary is Canada's entrepreneurial university, located in Canada's most enterprising city. It is a top research university and one of the highest-ranked universities of its age. Founded in 1966, its 36,000 students experience an innovative learning environment, made rich by research, hands-on experiences and entrepreneurial thinking. It is Canada's leader in the creation of start-ups. Start something today at the University of Calgary. For more information, visit ucalgary.ca.
The University of Calgary has launched an institution-wide Indigenous Strategy ii' taa'poh'to'p committing to creating a rich, vibrant, and culturally competent campus that welcomes and supports Indigenous Peoples, encourages Indigenous community partnerships, is inclusive of Indigenous perspectives in all that we do.
The university's commitment to the Indigenous Strategy is evident through the oversight of 18 Elders serving on the Circle of Advisors and the many unit-based circles working towards implementation of the strategy including the Faculty Advisory Circle and teams such as the Office of Indigenous Engagement, the Writing Symbols Lodge, and the Indigenous Research Support Team. Many Indigenous-based events and processes are impacting curriculum, programming and polices at the University of Calgary.
As an equitable and inclusive employer, the University of Calgary recognizes that a diverse staff/faculty benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers that have been historically encountered by some people in our society. We strive to recruit individuals who will further enhance our diversity and will support their academic and professional success while they are here. In particular, we encourage members of the designated groups (women, Indigenous peoples, persons with disabilities, members of visible/racialized minorities, and diverse sexual orientation and gender identities) to apply. To ensure a fair and equitable assessment, we offer accommodation at any stage during the recruitment process to applicants with disabilities. Questions regarding [diversity] EDI at UCalgary can be sent to the Office of Institutional Commitments ([email protected]) and requests for accommodations can be sent to People & Culture ([email protected]).
Do you have most but not all the qualifications? Research show that women, racialized and visible minorities, and persons with disabilities are less likely to apply for jobs unless they meet every single qualification. At UCalgary we are committed to achieving equitable, diverse, inclusive and accessible employment practices and workplaces and encourage you to apply if you believe you are right for this role.
We encourage all qualified applicants to apply, however preference will be given to Canadian citizens and permanent residents of Canada.
