Company Overview
We are a prominent Canadian healthcare organization dedicated to putting patients at the heart of everything we do while embracing innovation. Our goal is to revolutionize healthcare for the better. From enhancing and digitizing our tools, products, and systems to building strong, lasting connections with our patients, we work hand-in-hand with the healthcare community. Together, we strive to provide an outstanding patient experience that promotes health, wellness, and teamwork in medicine. Are you ready to join us in making a meaningful impact on patients’ quality of life?
Job Summary:
We are currently seeking a highly energetic and motivated Medical Office Assistant for our Sault Ste. Marie branch. The Clinical Assistant provides administrative support and customer assistance in a branch location or healthcare setting.Responsibilities include delivering, setting up, and instructing clients on the use of home medical equipment while ensuring they understand safety protocols. The role also involves promoting the company’s commitment to safety and quality standards.
- Committed to maintaining a safe and productive work environment by adhering to all safety procedures and policies. Actively promotes safe work practices and promptly reports any unsafe conditions or practices.
- Ensures the proper functioning of equipment by completing routine maintenance, following manufacturer guidelines, troubleshooting issues, and coordinating repairs as needed.
- Supports the growth and success of the organization by collaborating with medical professionals, providing product information and demonstrations to potential clients, and contributing to marketing and outreach efforts.
- Assists management and staff by handling daily office tasks, including document preparation, data management, inventory tracking, financial transactions, and maintaining organized client records.
- Works closely with colleagues to enhance customer service and communicates effectively with healthcare professionals to meet client needs.
- Assists healthcare providers with administrative tasks, equipment maintenance, and client education regarding funding program requirements and procedures.
- Documents client care services accurately and ensures compliance with confidentiality and infection control policies to protect clients and staff.
- Supports operational efficiency by reviewing and improving processes, workflows, and participating in quality improvement initiatives.
- Maintains awareness of funding systems and assists with the preparation of necessary documentation to facilitate client payments.
- Contributes to team readiness by participating in on-call rotations and performing other duties as assigned.
Here’s what you will need
- College Certificate or Diploma in Medical Office Administration or medical background preferred.
- Computer literate in Microsoft Office, ERP & Google systems with strong data entry skills and selling skills.
- 1-2 years of experience in general office practice
What’s in it for you
- College Certificate or Diploma or Equivalent
- Computer literate in Microsoft Office, Google, with strong data entry skills.
- Able to work flexible hours and provide service to our customers for extended hours.
- 1-2 years of experience in Office Administration or Call Center
- Bilingualism (French) is an asset, but not required
Additional Information
Accommodations are available on request for candidates taking part in all aspects of the selection process. We thank all applicants for their interest; however only those candidates selected for an interview will be contacted.
Disclaimer: Please note that the job titles listed on this job posting may differ from those used in our internal job descriptions/position titles. While the titles may vary, the roles and responsibilities remain consistent.
Job Type: Full-time
Pay: From $46,000.00 per year
Benefits:
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Flexible language requirement:
Experience:
- Medical office: 2 years (preferred)
Work Location: In person
