Westland Veterinary Hospital is looking to add another full time receptionist to our staff! We are an independent and locally owned small animal general practice in SW Calgary. Our recently expanded facility includes a full in-house IDEXX laboratory, digital radiographs, a dedicated dental suite, ultrasound, therapeutic laser, and an underwater rehabilitation treadmill. Our established team understands the struggles faced by those working in the veterinary industry and we care deeply about the mental health and work/life balance of all our employees. We strive to provide the best client and patient care while maintaining a work environment where our staff can feel supported. We are an equal opportunity employer and are committed to providing a respectful, inclusive, and diverse workplace. Our ideal candidate will have established skills in customer service and a strong knowledge base. While this is primarily a reception position, additional skills in veterinary assisting are an asset.
Job Duties:
- Taking calls from clients and scheduling appointments
- Answering client questions and providing education
- Issuing invoices and taking payments for services
- Checking in patients, getting updated weights
- Monitoring emails/voicemails and answering accordingly
- Assisting the technicians with basic patient restraint
Schedule:
- Monday to Friday,
- Two week alternating schedule of 8:00am-4:00pm/9:00am-5:00pm
- Rotating Saturdays 9:00am-1:00pm (approximately once every 6-8 weeks) with the following Monday off.
Benefits:
- Extended health benefits including vision and dental
- Scrub Allowance of $250/year
- 5 paid sick days/year
- Paid vacation
- All long weekends and evenings off, no on-call shifts or overnights
Job Types: Full-time, Permanent
Pay: $16.00-$22.00 per hour
Benefits:
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Store discount
- Vision care
Ability to commute/relocate:
- Calgary, AB T3E 0C3: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Do you have a formal VMR or VTA education?
Experience:
- Veterinary Reception: 1 year (required)
Work Location: In person
