Part-Time Retail Associate & Pedorthic Lab Support
Join Our Team
At Orthoquest, we are dedicated to helping people move better, feel better, and live active, healthy lives. Guided by our Mission: helping you move well, be well with solutions you can trust. We strive to provide exceptional care, innovative solutions, and meaningful experiences for every client we serve.
We are seeking a Part-Time Retail Associate & Pedorthic Lab Support team member who is passionate about health, movement, and helping others. This is an excellent opportunity for someone who enjoys working with people, values lifelong learning, and wants to be part of a collaborative healthcare environment.
Kinesiology students and individuals pursuing careers in healthcare, rehabilitation, fitness, or human movement are strongly encouraged to apply.
About the Role
This position combines front-line customer service with hands-on support in our Pedorthic Lab. You will play an important role in creating positive client experiences while assisting with the preparation and fabrication of custom foot orthotics and footwear solutions.
The ideal candidate leads an active lifestyle, has a genuine interest in health and wellness, and enjoys helping people achieve their mobility and activity goals.
Responsibilities Retail & Client Support
- Welcome and assist clients in a friendly, professional manner.
- Help clients select appropriate footwear, foot care products, and accessories.
- Process sales transactions and maintain retail displays.
- Support appointment scheduling and general administrative tasks.
- Maintain a clean, organized, and welcoming clinic environment.
Pedorthic Lab Support
- Assist with orthotic preparation, finishing, and quality control.
- Support inventory management and lab organization.
- Prepare materials and equipment for Pedorthists and clinical staff.
- Follow established procedures to ensure accuracy and quality.
- Maintain a safe and efficient workspace.
What We're Looking For (Required Qualities0
- Passion for helping people and improving the quality of life.
- Interest in health, wellness, movement, and active living.
- Compassionate, patient, and professional approach with clients.
- Strong attention to detail and organizational skills.
- Positive attitude and willingness to contribute to a team environment.
- Eagerness to learn and take on new challenges.
- Reliable, dependable, and accountable.
Preferred Qualifications
- Current or completed studies in Kinesiology, Human Kinetics, Exercise Science, Rehabilitation, or a related field.
- Experience in customer service, retail, healthcare, fitness, or wellness environments.
- Knowledge of biomechanics, movement, or foot health is considered an asset but not required.
Why Join Us?
- Gain hands-on experience in a unique healthcare and retail setting.
- Learn from experienced Pedorthists and healthcare professionals.
- Develop valuable skills in biomechanics, orthotics, footwear, and client care.
- Work with a supportive and collaborative team that values growth and learning.
- Make a meaningful difference in people's health, comfort, and mobility.
Growth Opportunities
We believe in investing in people who demonstrate initiative, curiosity, and commitment. Depending on the individual's interests, performance, and career goals, there may be opportunities for increased responsibilities, professional development, and long-term growth within our organization.
Benefits:
Shift:
Work days:
- Every Weekend
- Holidays
- Monday to Friday
- Weekends as needed
Ability to commute/relocate:
- Kelowna, BC: reliably commute or plan to relocate before starting work (required)
Work Location: In person
