The Administrative Support III position is responsible for competent performance of a range of clerical activities that contribute to the clinical work in the Indigenous Wellness Clinic. Our multidisciplinary team provides a culturally informed and safe environment for patients and their families to receive low barrier care and work towards their best possible health. Working under minimal guidance and direction, the Administrative Support III utilizes enhanced clerical skills to perform varied activities related to opening and closing of the Clinic, patient reception and registration, patient scheduling, obtaining and preparing appropriate clinical documents, booking of tests and procedures, letters for medical transportation, patient screening, service requests and communication with various health related personnel and with patients. Additionally, the Administrative Support III solves a range of problems with discretion to vary from established procedures.
As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
- Classification: Administrative Support III
- Union: AUPE GSS
- Unit and Program: Indigenous Wellness Clinic
- Primary Location: Royal Alexandra Hospital
- Location Details: As Per Location
- Multi-Site: Not Applicable
- FTE: 1.00
- Posting End Date: 16-JUL-2026
- Employee Class: Regular Full Time
- Date Available: 17-AUG-2026
- Hours per Shift: 7.75
- Length of Shift in weeks: 4
- Shifts per cycle: 20
- Shift Pattern: Days
- Days Off: Saturday/Sunday
- Minimum Salary: $25.72
- Maximum Salary: $31.25
- Vehicle Requirement: Not Applicable
Required Qualifications:
Completion of Grade 12 or equivalent.
Additional Required Qualifications:
Completion of post-secondary education (e.g., course(s) in office of business administration, medical office assistant or equivalent). Medical terminology certificate and/or course required. Minimum three years of recent experience in a clinical setting. Working knowledge of the healthcare system. Demonstrated proficiency in the English language, both written and oral required. Knowledge and operation of computer programs/systems such Connect Care, Netcare and Microsoft Office. Must have excellent communication skills as there is a high degree of interaction with patients and a variety of disciplines at all levels of the organization. Strong interpersonal and problem-solving skills. Effective negotiation and conflict resolution skills. Demonstrated excellent organizational and multitasking skills. Compassionate & caring attitude; conveying respect & dignity of all persons. Experience with working with family physicians and specialists. Must be able to meet the physical demands of the job, including but not limited to standing, bending, walking, pushing and pulling equipment. To ensure your skills and qualifications are considered, please attach a resume and cover letter with your application.
Preferred Qualifications:
Experience in an Indigenous Community and/or Indigenous Health setting. Knowledge of and sensitivity around the culture, health issues, treaty rights, jurisdictional issues, historical impact of the urban and rural Indigenous Peoples/communities in Alberta. Ability to speak or understand an Indigenous language.
