Job Overview
ERTH Power Corporation is a future-focused, regulated local distribution company (LDC) dedicated to delivering safe and reliable electricity to customers across communities within its licensed service territory. A subsidiary of ERTH Corporation, ERTH Power is owned by municipal shareholders and is committed to meeting the evolving energy needs of its customers through innovation, technology, and the adoption of smart grid solutions.
As a proud “Hometown” community partner, ERTH’s values drive our everyday actions:
- Putting Safety First
- Sustainability
- Protecting the Environment
- Strive for Operational & Performance Excellence
- Leader in Quality Innovation & Customer Care and Responsive Service Delivery
- Committed to our People, Culture & Community Partnerships
ERTH Power is pleased to announce an immediate opening for a Collections/Payment Clerk, located at our Ingersoll Operations Centre.
The hourly rate for his role is based on the current collective agreement: $30.51 start progressing to $38.14
Position Summary
Reporting to the Manager, Customer Service, the Collections/Payments Clerk plays a crucial role for efficiently maintaining the customer service activities of the collections and payments operations, including but not limited to:
General Duties and Responsibilities:
- Responding to customer and account inquiries
- Administer the collection, disconnect, deposit and privacy policies
- Payment processing and daily reconciliation
- Maintaining detail communication logs
- Office administration including mail processing, documentation, credit checks, complete locate request forms
Required Qualifications
- Minimum Secondary School Diploma
- Utility experience preferred
- As this is a public facing role, strong and effective professional communication skills are required
- Sound judgement and reasoning skills
- Basic to intermediate computer skills with a proven familiarity with Work, Excel, Outlook
- Strong attention to detail and proven accuracy in work
ERTH Power offers a competitive and comprehensive compensation package. If our values resonate with you, and you are a dynamic team player with a passion for innovation, environmental sustainability, and excellence, we encourage you to apply.
Applicants should forward their resume to: [email protected] by August 14, 2026. Please include the position you are applying for in the subject of your email application.
ERTH is an equal opportunity employer. Accommodation is available during the recruitment process, as intended under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Should an applicant require accommodation during the recruitment process, please let us know.
Pay: From $30.51 per hour
Benefits:
- Company events
- Company pension
- Dental care
- Employee assistance program
- Life insurance
- On-site parking
Work Location: In person
