New Liskeard Chrysler requires an experienced automotive service Manager with a proven successful background to join our growing team:
Please note that this position located in New Liskeard (Temiskaming Shores) Ontario and may require the successful candidate to relocate.
Professional goal orientated individual with a proven record in managing a fast paced and growing service center.
Automotive Service Manager Job Duties:
** Please note that only candidates with proven industry experience will be considered.
- Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules.
- Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.
- Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
- Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system.
- Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation.
- Maintains automotive records by recording problems and corrective actions planned.
- Updates job knowledge by participating in educational opportunities; reading manufacturers' publications.
- Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
- Employee training and recruitment
- Establishing and exceeding company sales objectives
- Strong skills in dealing with manufacturer warranties and submitting claims
- Strong organisational skills with computer competency
- Supervise and schedule several employees
- Develop and implement customer retention programs
Work remotely
Job Type: Full-time
Pay: $70,000.00-$100,000.00 per year
Benefits:
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care
Experience:
- Automotive service: 2 years (preferred)
Work Location: In person
