Medical Office Assistant / Receptionist – Elite Performance & Injury Centre (EPIC)
Ilderton, ON | Part-Time | $18–$22/hour (based on experience)
Elite Performance & Injury Centre (EPIC) is a multi-disciplinary sports medicine and rehabilitation clinic serving Ilderton and Komoka. Our team includes chiropractors, physiotherapists, a registered massage therapist, and a sports medicine physician, all working together to help athletes and active individuals recover, perform, and stay healthy.
We're looking for a friendly, organized Medical Office Assistant to be the first point of contact for our patients — someone who thrives in a fast-paced clinic environment and takes pride in creating a smooth, welcoming experience from check-in to check-out.
What you'll do:
- Greet patients and manage a busy front desk with warmth and professionalism
- Book, confirm, and manage appointments using our practice management software (Jane App)
- Handle phone calls, emails, and general patient inquiries
- Process payments, receipts, and insurance/billing paperwork
- Support our sports medicine physician with scheduling and administrative workflows specific to their practice
- Keep the front desk and waiting area organized and running efficiently
- Communicate between patients and clinical staff to keep the day on schedule
What we're looking for:
- Previous front desk, administrative, or customer service experience (clinic or healthcare setting an asset)
- Comfort learning new software systems; experience with Jane App or a similar EMR/scheduling platform is a plus
- Strong communication skills and a genuine, friendly demeanour
- Highly organized with the ability to multitask in a busy environment
- Reliable, punctual, and a team player
Details:
- Open to part-time or full position
- $18–$22/hour, based on experience
Why EPIC:
- Work alongside a collaborative, sports-focused healthcare team
- Opportunity to develop specialized software and administrative skills supporting our sports medicine physician
- Growing clinic with room to take on more responsibility over time
If you're detail-oriented, personable, and excited to be part of a team helping people get back to doing what they love, we'd love to hear from you.
Pay: $18.00-$22.00 per hour
Benefits:
Work Location: In person
