Job Title: Community Support Worker
Location: Sechelt, BC — In Person
Employment Type: Part Time (28 hrs/week)
Compensation: $27.13 – $28.36 per hour
Since 1974, Sunshine Coast Community Services Society has been at the heart of creating positive change for people on the Sunshine Coast. With a legacy built on care, dedication, and adaptability, we proudly offer over 30 impactful programs across the region. Our work spans four vital areas: Community Action and Engagement, Together Against Violence, Child and Family Counselling, and Family, Youth, and Children’s Services.
Guided by our core values — social justice, interdependence, diversity, compassion, and respect — we are driven to empower individuals and strengthen our community. We’re seeking passionate, values-driven individuals who want to make a real difference in the lives of others. If that sounds like you, join us and be part of our meaningful journey!
Arrowhead Clubhouse provides a stigma-free environment where individuals living with mental health challenges can come together to build relationships, develop skills, and access support. Daily activities are organized around staff and members working side by side in meaningful ways that contribute to the clubhouse community.
The Community Support Worker plays an important role in creating a safe, welcoming, and supportive clubhouse environment where members are empowered to see themselves as valued participants within the community. Reporting to the Program Lead, the Community Support Worker delivers frontline services and works collaboratively alongside members in day-to-day clubhouse operations.
- Facilitate an environment where members’ aspirations regarding clubhouse participation, employment, education, housing, recovery, and social involvement can be realized.
- Work side-by-side with members to assess their skills and strengths and increase their self-esteem and employability by executing skill-building activities.
- Assist and advocate for members in obtaining entitlement benefits, psychiatric, medical and addictions treatments, follow-up care after detox and/or rehabilitation treatment, and utilizing other community resources.
- Monitor and support members struggling with addiction for risk of overdose in the building or the garden; observe and deliver Naloxone and CPR if needed.
- Provide immediate mental health crisis intervention when needed until other services (VCH mental health teams or RCMP) are available.
- Calmly and proactively de-escalate potential conflicts and facilitate the arrival of the desired outcome, creating an inclusive, respectful, and effective environment for members and staff.
- Lead program activities including set up and take down of equipment and supplies to ensure smooth delivery.
- Collaborate with the Program Lead, program staff, and members to develop and implement clubhouse policies, procedures, and programs.
- Work with the Program Lead to ensure members have opportunities to be engaged in program oversight, development, evaluation, and implementation.
- Conduct new member orientations and intake.
- Ensure the clubhouse and surrounding grounds are open on time in good operational order and ready to receive members.
- Respond to the needs of members with practical guidance and advice.
- Build rapport with members through one-to-one active listening, encouragement and appreciation of their help, and the offering of practical guidance and advice (when requested).
- Support members to engage in social interactions and increase their awareness and access to community resources.
- Collaborate with other SCCSS programs.
- Ensure effective service delivery consistent with agency mandate and policy.
- Solid understanding of the strengths and challenges experienced by adults living with mental health and addiction challenges.
- A minimum of 2 years of experience in a related program.
- Belief in the capacity of all members to improve their quality of life.
- Exceptional communication skills.
- Comfortable working in an unpredictable environment.
- Knowledge of multi-cultural issues and culturally appropriate practices.
- Group facilitation skills.
- Demonstrated ability to work collaboratively with and assist members to resolve conflicts.
- Knowledge of Universal Safety Precautions.
- Successful results of a criminal records check.
- A valid driver’s license and reliable vehicle is considered an asset.
- FoodSafe Certificate is an asset.
This position works in a fast-paced communal setting that includes a kitchen, multipurpose room, and an outside garden area.
- Lifting and moving of supplies, office supplies, and other related equipment.
- Moving of furniture such as setting up tables and chairs.
- Kitchen activities such as cooking, lifting, and cutting.
This position reports to the Program Lead — Arrowhead Clubhouse.
- Competitive and Transparent Compensation: We value fairness and clarity in our wages.
- Wellness and Flexibility: Receive up to 5 days of special leave annually for wellness, personal needs, and more.
- Professional Development Support: Paid memberships for professional designations and plenty of opportunities for growth.
- Community Impact: Be part of meaningful work that makes a real difference.
- Team Connection: Participate in our annual Off-Site Team Building Day with fun, engaging activities that foster collaboration and connection.
- Criminal Record Check (CRC) clearance is required for working with vulnerable populations.
Please include your resume and cover letter as a part of your application.
We are committed to ensuring our application process is accessible to all candidates. If you require accommodations during any part of the application process, please contact [email protected].
“We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.”
