Shelter Worker: Day shift
Shift: Friday, Saturday and Sunday 7:30 am to 4:30 pm (27 hours)
Pay rate: $23.58 per hour
Report to: Shelter Manager and Shelter Supervisor
Inn From the Cold (IFTC) meets the needs of people who are homeless or at risk of becoming homeless in York Region. We work with the community and collaborate with our partners in supporting those with basic to complex needs. IFTC’s work is housing focused and trauma informed, offering a continuum of services and programs that allow us to partner with our clients on their journeys out of homelessness. IFTC promotes a healthy and safe workplace and has created an intentional culture of wellness for all staff, volunteers and clients.
Innfromthecold.ca
JOB SUMMARY
- Ensuring the safety and well-being of clients
- Informal counselling, crisis prevention and intervention
- Client intakes and transfers
- Ensuring the smooth operation of the shelter program in collaboration with the Shift Supervisor, other IFTC staff and volunteers
ADMINISTRATIVE/COMMUNICATION
- Data entry (HIFIS), shift reports, incident reports
- Shift exchange debriefing
- Participate in a minimum of 3 paid staff meeting per contract
- Participate in one-on-one supervision meetings bi-monthly and an end of contract performance review
HEALTH AND SAFETY
- Ensuring that all Health & Safety, psychological wellness and IPAC guidelines are followed as per IFTC policies
- Report any Health & Safety issues to the Shelter Supervisor
HOUSEKEEPING
- Prepare service for the day
- Connect with clients
- Conduct room and bathroom checks on a regularly scheduled basis
- Greet collaborative partners and facilitate their work
- Assist volunteers in delivering service
- Oversee and participate in lunch preparation, serving and clean up
- Prepare and serve coffee, tea, and other beverages, and ensure snacks are available for clients between meals
- Provide clients with basic needs including clothing, personal care items, clothing, access to showers and laundry, etc.
- Complete shift checklists
EDUCATION & PRIOR WORK EXPERIENCE
- Diploma in social service worker program, community worker program, youth worker program, university degree in relevant discipline, or other relevant human service field or an equivalent combination of education, training and experience
ABILITIES & SKILLS
- Ability to communicate effectively in English, both written and verbally.
- Demonstration of advanced interpersonal skills specific to the role including de-briefing, active listening, conflict resolution and problem solving.
- Demonstrated ability to participate and contribute in a team environment with an inclusive and collaborative approach.
- Ability to work under minimal supervision and act with a high degree of independent judgement, taking action on a variety of matters as required.
- Ability to provide and receive constructive feedback
- Demonstrated commitment to continual learning in providing services to the homeless
- Knowledge and understanding of the issues of homelessness.
- Proven ability to work in a stressful and changing work environment.
- Physical ability to carry out the duties of the position.
- Ability to report activities and data in an efficient manner.
- Proof of full Covid-19 vaccination prior to commencing work
- Vulnerable sector screening prior to commencing work
- Food Handling certificate prior to commencing work, an asset
- Level 1 Occupational First Aid and CPR Certificate required prior to commencing work
- Non-violent Crisis Intervention training is an asset
- The candidate may be expected to work in only one congregate setting for the duration of their contract.
Closing Date: Applications will be read in order of receipt and if shortlisted, interviews will be scheduled prior to the closing date.
To apply: Please submit a resume and cover letter through indeed
We thank all candidates who apply however, only those selected for an interview will be contacted. Inn From the Cold is an equal-opportunity employer and is committed to meeting the accessibility needs of persons with all abilities Every reasonable effort will be made to accommodate the needs of persons with disabilities who are employed with or receive services from Inn From the Cold. If you require disability-related accommodation during this process, please inform us of your requirements.
Job Type: Part-time
Pay: $23.58 per hour
Benefits:
- Employee assistance program
Education:
- Bachelor's Degree (preferred)
Experience:
- working with people experiencing homelessness: 1 year (preferred)
Work Location: In person
