Alberta-Pacific Forest Industries Inc. (Al-Pac) is seeking a Coordinator, Trades Services - Asia to work out of our St. Albert location. The successful candidate will be responsible for for engaging internal stakeholders, customers, and agents to develop and sustain mutually beneficial relationships and support the sales team and agents to meet or exceed the sales strategy and business goals. The position is responsible for processing all documentation for Al-Pac’s export sales, while also coordinating and communicating the shipment information to our customers/agents. This position will also support domestic documentation and coordination. For us, it's not just about coming to work and doing a job - as soon as you walk through the door, your career has purpose.
Who Are We?
Al-Pac is the largest single-line kraft pulp producer in North America. Our mill is located near the communities of Athabasca, Boyle & Lac La Biche. We are leaders in our industry, from our quality products, mill operations and responsible forest management practices, to the way we grow and develop our team members and work with local communities. We are continuously exploring new and innovative ideas, while delivering premium products with a commitment to strong environmental stewardship and corporate social responsibility – a commitment that is demonstrated by our long-standing Forest Stewardship Council® (FSC®) certification (FSC-C022642).
Role Responsibilities
- Maintain strong relationships with customers and agents to provide the highest quality of customer support.
- Maintain a strong understanding of customer quality and shipping requirements.
- Coordinate with Production and Logistics to monitor supply chain and inventory levels to maintain an adequate supply of pulp in our warehouses.
- Create and provide timely reports and documentation to inform customers and stakeholders (internal and external).
- Inform logistics on anticipated customer requirements to meet their needs.
- Create and review sales order contracts and purchase orders.
- Create sales orders in SAP and ensure they are processed accurately and in a timely manner.
- Partner with Logistics to investigate and recommend alternative supply chain opportunities to reduce risk and costs and improve reliability.
- Work with other business units, agents, and associations to communicate and leverage our preferred brand value.
Role Requirements
- Diploma or bachelor’s degree in business, economics, supply chain, or related field.
- Excellent written and verbal communication skills.
- Ability to influence and collaborate with stakeholders at all levels.
- Demonstrated ability to troubleshoot issues within SAP SD and related internal programs.
- 2+ years’ experience in a professional B2B customer interfacing role (i.e.. Sales or Procurement) or Transportation, Sales Coordination, Supply Chain Management
- Experience working with internal and external auditors is considered an asset.
- Demonstrated ability to work within a team environment, able to support and gain support cross functionally
Other
- Strong computer skills (Microsoft Office, SAP).
- Knowledge and understanding of supply chains.
- Utilize emotional intelligence and integrity to deliver customer centric solutions.
- Strong problem solving & critical thinking.
- Communicative, a persuasive and articulate speaker, writer, and presenter.
- Organizational & Market Agility – ability to establish and maintain strong relationships (internally and externally).
- Ability to deal with people from different cultures and backgrounds.
- Ability to work under pressure and in changing environments.
- Strong prioritization skills.
What We Offer
You may wonder what makes us unique. Why would you want to work with Al-Pac? You will experience firsthand that our team-based culture values safety, open communication, productivity and quality, as well as a variety of other great perks including:
- A competitive annual salary including a company-paid pension at 7% and matching RRSP up to 3%.
- Company-paid dental and extended health benefits, including a health care and taxable spending account and supplemental life insurance.
- Hybrid Work Arrangement Program, depending on eligibility.
- Four week’s annual vacation to start, increasing with years of service.
- Relocation Assistance Program, depending on eligibility.
- Team-based culture that encourages work-life balance.
Applications for this role will close on July 23, 2026. We encourage your prompt application.
Al-Pac is an equal opportunity employer and encourages applications from all qualified individuals. We wish to express our thanks to all applicants for their interest and effort in applying for this position; however, only candidates selected for an interview will be contacted.
CLOSING DATE: July 23, 2026
REQUISITION: 505
POSITION TYPE: Permanent
LOCATION: St. Albert
