Job DescriptionPosition Title: Accounts Receivable AdministratorReports To
Director of Finance
About 3PL Links
3PL Links is a growing third-party logistics company providing transportation, logistics, warehousing, and supply chain solutions to customers across North America. We are committed to delivering reliable, efficient, and customer-focused logistics services while building strong partnerships with our customers, carriers, and employees.
At 3PL Links, we value accountability, teamwork, continuous improvement, and a strong commitment to service excellence. Our team works in a fast-paced environment where attention to detail, responsiveness, and a sense of urgency are essential to our continued success.
Position Summary
The Accounts Receivable Administrator is responsible for supporting the full accounts receivable cycle, including customer account setup, credit administration, invoicing, billing, cash application, collections, and account reconciliation.
The successful candidate will ensure customer accounts are accurately maintained, invoices are issued promptly, payments are applied correctly, and outstanding receivables are actively followed up on in a timely manner. This position requires strong attention to detail, excellent communication skills, organizational abilities, and a proactive approach to resolving issues.
Key Responsibilities
Accounts Receivable & Collections
- Actively monitor and follow up on outstanding customer accounts to ensure timely collection of receivables.
- Maintain regular communication with customers regarding overdue invoices, payment commitments, and account discrepancies.
- Track collection activity and follow up on outstanding payment commitments.
- Escalate delinquent, disputed, or high-risk accounts to management in a timely manner.
- Provide management with regular updates on overdue accounts, collection issues, and potential risks.
- Assist with account reconciliations and the resolution of customer payment discrepancies.
Cash Application & Payment Processing
- Process and accurately apply daily customer payments to the appropriate invoices and customer accounts.
- Investigate and resolve unapplied cash, short payments, overpayments, deductions, and payment discrepancies.
- Maintain accurate records of customer payments and account balances.
Customer Setup & Credit Administration
- Create and maintain new customer accounts in accordance with company policies and procedures.
- Process customer credit applications and ensure all required documentation is obtained.
- Obtain and review D&B reports, trade references, and other relevant credit information.
- Assist management in assessing customer creditworthiness and identifying potential credit risks.
- Ensure customer account information and supporting documentation are accurate and up to date.
Billing & Invoicing
- Process customer billing accurately and within established timelines.
- Prepare and issue customer invoices and supporting documentation.
- Process warehouse billing in accordance with customer agreements and established procedures.
- Process credits, invoice corrections, adjustments, and re-billing as required.
- Investigate and resolve billing errors or discrepancies promptly to minimize delays in collection.
Reporting & Administrative Support
- Maintain accurate and organized accounts receivable records and supporting documentation.
- Assist with month-end accounts receivable reporting and reconciliation activities.
- Provide regular updates to management regarding overdue receivables, collection trends, disputed invoices, and potential collection concerns.
- Identify recurring billing, collection, or process issues and recommend improvements.
- Perform other finance and accounting duties as assigned by the Director of Finance.
Qualifications & Requirements
- College diploma in Accounting, Finance, Business Administration, or a related field.
- Minimum of 2 years of experience in accounts receivable, collections, billing, or a related accounting role.
- Experience using Trimble TruckMate or similar transportation management/accounting software is considered an asset.
- Strong computer skills, including proficiency with Microsoft Office applications, particularly Excel and Outlook.
- Strong data entry skills with a high level of accuracy and attention to detail.
- Strong customer service and relationship management skills.
Key Competencies
- Accountability and ownership
- Attention to detail and accuracy
- Sense of urgency
- Organization and time management
- Communication and customer service
- Problem-solving and troubleshooting
- Initiative and follow-through
- Teamwork and collaboration
- Adaptability and continuous improvement
Job Type: Full-time
Pay: $40,231.38-$50,800.00 per hour
Benefits:
- Casual dress
- Company events
- Dental care
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- Vision care
- Work from home
Work Location: In person
