JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
What this job involves:
As a Facility Manager, you will oversee facility operations while ensuring compliance with industry standards and safety protocols. You will support JLL's operational excellence standards and the client's operational requirements, monitor key performance indicators specific to the operational environment, and conduct facility assessments to address maintenance needs. This role involves managing operational functions including work order management, coordination of services, energy efficiency initiatives, and budget support.
What your day-to-day will look like:
Manage facility operations for the client's assigned portfolio and ensure client satisfaction through delivery of Facility Management services
Monitor and support site KPIs specific to operational requirements, track SLA performance monthly with focus on systems uptime, and ensure operations comply with Master Services Agreement and client operational standards
Conduct facility assessments including production support areas, administrative buildings, and infrastructure systems; support strategic plans to address deficiencies and minimize operational impact
Coordinate facility services including: operational briefing support, conference room management, food services coordination, parking management, badging systems, and visitor management protocols • Support energy management programs to maximize efficiency and reduce environmental impact, contributing to sustainability initiatives
Implement EHS management systems compliant with industry standards, support safety culture initiatives including client safety requirements, and ensure compliance with Alberta regulations and facility codes
Support facility cost savings initiatives while maintaining operational integrity, assist with operational and capital budget management, and provide reporting for operations
Support sourcing activities for equipment and services, assist with supplier evaluations, and monitor supplier performance with focus on safety, reliability, and compliance
Required Qualifications:
Minimum of 3+ years in leadership role in facility management
Strong understanding of building systems (HVAC, electrical distribution, heating systems, water treatment)
Strong communication and organizational skills
Proficiency in maintenance management systems and budget tracking tools
Preferred Qualifications:
Professional designation (FMP, SFP, or similar)
Experience with CMMS platforms
Project management experience an asset
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
