Job Overview
As a Front of House Manager, you will be responsible for overseeing the daily operations of the dining area in a restaurant. You will ensure excellent customer service, manage staff, and contribute to a positive dining experience for guests.
Duties
- Supervise and coordinate front of house staff including servers and hosts
- Train new employees on service standards and procedures
- Manage reservations and seating arrangements
- Ensure cleanliness and organization in the dining area
- Handle customer inquiries and complaints promptly and professionally
- Collaborate with kitchen staff to ensure efficient service
Experience
- Previous experience in restaurant industry and bilingualism (French and English) are strong assets
- Knowledge of food safety regulations
- Leadership, organizational, and customer service skills
- Strong supervisory skills to lead a team effectively
- Ability to multitask in a fast-paced environment
- A positive, professional attitude with a focus on teamwork and problem-solving.
Job Type: Full-time
Additional pay:
Schedule:
- Day shift
- Evening shift
- Holidays
- On call
- Overtime
Education:
- Secondary School (preferred)
Experience:
- Hospitality: 1 year (required)
Language:
Work Location: In person
