At SameDay Dental, we are committed to providing exceptional patient care in a modern, welcoming, and fast-growing dental environment. Our Erin location is looking for an organized, energetic, and patient-focused Dental Administrator / Treatment Coordinator to join our team.
We are seeking someone who thrives in a fast-paced environment, enjoys helping patients, and can confidently manage front desk operations while creating a positive patient experience.
About Us
SameDay Dental provides comprehensive dental services including emergency dentistry, family dentistry, cosmetic treatments, orthodontics, implants, sedation, and more across multiple Ontario locations including Erin, Oakville, Hamilton, and Scarborough.
Responsibilities
- Greet and welcome patients professionally
- Answer phone calls, emails, and patient inquiries
- Schedule and confirm appointments
- Verify insurance and process claims
- Explain treatment plans and financing options
- Manage recalls and follow-up communications
- Maintain accurate patient records using dental software
- Coordinate with dentists and clinical staff
- Handle payments and daily administrative tasks
- Assist with patient experience and clinic growth initiatives
Qualifications
- Previous dental administration experience preferred
- Experience with Akitu dental software is an asset
- Strong communication and customer service skills
- Excellent organization and multitasking abilities
- Professional and positive attitude
- Comfortable working evenings and weekends when needed
- Knowledge of insurance billing and predeterminations preferred
What We Offer
- Competitive compensation
- Growth opportunities within a rapidly expanding dental group
- Modern technology and systems
- Supportive team environment
- Flexible scheduling
- Employee dental benefits
- Training and career development opportunities
Why Join SameDay Dental?
- Modern, patient-focused clinics
- Strong marketing and patient flow
- Open 7 days a week for flexibility
- Fast-growing multi-location dental organization
- Positive and supportive work culture
Job Type: Full-time
Pay: Up to $28.00 per hour
Work Location: In person
