Founded in 1978, C.A.T. North America is a leading trucking company serving the entire North American continent through nine divisions and more than 25 terminals. We provide transportation solutions for a wide range of needs, including intra-Canada, cross-border US–Canada, US domestic and Mexico (northbound and southbound). With a fleet of 1,600 power units and 4,300 trailers, as well as a trusted network of over 10,000 logistics partners, we deliver customized services tailored to each customer’s unique requirements.
Recognized as a leader in social responsibility, C.A.T. was the first company in North America to use compressed natural gas (CNG) for long-distance transport. Our commitment to service, safety, innovation and sustainability has earned us a place on the 2023 Best Fleets to Drive For list and recognition as a Canada’s Best Managed Company for seven consecutive years.
Job Type
- Permanent, Full-time
- Monday- Friday
Location
- 4, rue du Transport, Coteau-du-Lac (QC) J0P 1B0
- The Technology Support Technician will receive all technology requests (via ticketing system, phone or in person)
- Ensure all requests are recorded in ticketing system
- Resolve requests for application support, access related requests, ad hoc report requests, etc.
- Transfer requests for enhancements, programming or complex troubleshooting to appropriate team
- Manage operational recurring tasks (backup, EDI reports analysis, running reports, etc.)
- Manage technology access (Network, emails, AS400, phones, access control cards, etc.)
- Communicate with vendors to follow up on requests
- Excellent Communication Skills
- Ability to work under pressure and frequent priority modifications
- Organizational skills
- Motivated to learn
- Computer Science Degree
- Bilingual (Spoken and Written)*
- Knowledge of the transportation business is considered an asset
- Good working environment
- Competitive Salary
- Group Insurance and deferred profit-sharing plan
- Health and wellness program including an onsite gym
- Positive and family-like work environment
- Bilingualism requirement is necessary because more than 95% of the business clientele served is English-speaking.
