Job Summary
We are seeking a professional and experienxed Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, managing appointments, patient records, and administrative tasks with efficiency and a friendly demeanor. This role is essential in providing a positive patient experience and ensuring smooth office operations. Prior dental office experience and familiarity with electronic medical records are highly valued.
Duties
- Greet patients warmly and check them in for appointments
- Manage multi-line phone systems to schedule, confirm, or reschedule appointments
- Verify patient insurance information and update electronic medical records using Abeldent software
- Collect payments
- Maintain organized patient files and ensure confidentiality of medical information
- Assist with administrative tasks such as filing, data entry, and correspondence
- Coordinate with dental staff to ensure timely patient flow and efficient office operations
- Answer patient inquiries professionally and provide excellent customer service
Skills
- Proven experience as a Dental Receptionist or in a similar front desk role within a dental or medical office
- Proficiency with dental practice management software such as Abeldent
- Excellent organizational skills with attention to detail
- Ability to handle multi-line phone systems efficiently
- Outstanding communication skills, both verbal and written
- Familiarity with office procedures, including appointment scheduling, billing, and insurance processing
- Ability to work well under pressure in a fast-paced environment
- Prior experience with medical or dental office administrative tasks is preferred
Pay: $22.00-$24.00 per hour
Benefits:
- Dental care
- On-site parking
Work Location: In person