Who We Are
Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose – the essence of SFU – is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging and community in all that we do.
The Faculty of Graduate Studies directs the administration of more than 140 graduate programs across all three campuses and eight faculties. Our office supports the vision and leadership of the university through the Dean and Vice-Provost's role as well as through oversight and guidance of graduate admissions, adherence and equitable compliance to graduate policies, and administrative direction and training for procedures and systems. We also collaboratively facilitate support for graduate students, faculty members and graduate programs with individual and systemic issues and foster graduate student engagement and professional development activities.
About the Role
Responsible for performing complex and specialized clerical functions related to creating and maintaining accurate graduate student records. Acts as a resource person for inquiries from applicants, students, staff and faculty on registration, grading, admissions, fee assessment, records related inquiries, deadlines, thesis and defence inquiries, convocation and related university policies and procedures. Reviews and processes a variety of forms and documents while checking for correct application of procedure and accuracy. Consults with supervisor on reporting, tracking and escalates inquiries as needed for further review. Provides guidance on policy to graduate program assistants at the University on matters related to graduate admission, records related inquiries and graduation, escalates and converses with the Manager on how best to approach and track exceptions.
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