Job Overview
We are seeking a dedicated and organized Medical Office Assistant to join our healthcare team. The ideal candidate will be responsible for providing exceptional administrative support in a busy medical or dental office setting. This role involves managing patient interactions, maintaining electronic medical records, and ensuring smooth office operations. The position offers an opportunity to work in a professional environment where attention to detail and excellent communication skills are essential. Prior experience with dental or medical office procedures is highly valued, and familiarity with industry-standard software is preferred.
Responsibilities
- Greet patients and visitors in a courteous and professional manner at the front desk
- Answer multi-line phone systems efficiently, directing calls appropriately
- Schedule appointments and manage patient flow using electronic medical records systems such as Epic and Dentrix
- Verify patient insurance information and update records accurately
- Assist with check-in and check-out processes, including collecting payments and providing necessary documentation
- Maintain organized patient files and ensure confidentiality of sensitive information
- Prepare exam rooms and assist with administrative tasks related to patient care
- Support the clinical team with clerical duties as needed, including data entry and document management
- Handle correspondence, faxing, scanning, and mailing documents as required
Requirements
- Medical Office Assistant,
- Familiarity with electronic medical records systems such as Healy quest
- Strong knowledge of medical terminology and office procedures
- Excellent organizational skills with attention to detail
- Ability to manage multi-line phone systems efficiently in a fast-paced environment
- Prior experience working at the front desk of a healthcare or dental office is highly desirable
- Office experience including administrative tasks such as scheduling, billing, and record keeping
- Professional demeanor with excellent communication skills
- Ability to work independently and collaboratively within a team environment
Job Types: Full-time, Part-time, Contract
Pay: $15.44-$23.06 per hour
Benefits:
Work Location: In person
