Make Home Your Workplace – Join Us as a Live-In Resident Manager!
Tired of the daily commute? Imagine living where you work — in a modern, well-maintained building with state-of-the-art amenities, nestled in the heart of Halifax’s vibrant North End. We’re looking for a people-first problem-solver who takes pride in keeping things running smoothly and enjoys being a helpful presence in the community.
As a Live-In Resident Manager, you’ll play a vital role in the daily operations and resident experience, all while calling one of our beautifully designed suites your home. If you’re reliable, resourceful, and love the idea of a role that blends hospitality, maintenance oversight, and community connection — we’d love to hear from you
Note: We are a pet free
Job Summary
The Resident Manager (Live-In) is responsible for overseeing the daily operations of a residential property while residing on-site. This role ensures that the property is well-maintained, residents are satisfied, and all property management functions run smoothly. The Resident Manager acts as the primary point of contact for residents, handles tenant concerns, and coordinates maintenance and administrative tasks.
Compensation includes a 2 bedroom apartment and 1 parking space at our brand new building at Richmond Yards. Our buildings offer excellent amenities, and are in the heart of the beautiful North End.
Schedule
Full time hours Monday to Friday, with a requirement for an on-call rotation.
Key Responsibilities
Resident Service
- Serve as the primary point of contact for residents during office hours and designated on-call periods.
- Respond to resident questions, concerns, and maintenance requests in a professional and timely manner.
- Build positive relationships with residents while maintaining appropriate professional boundaries.
- Assist with resident communications, notices, and community initiatives.
- Support resident move-ins and move-outs as required.
Property Operations
- Complete regular inspections of common areas, amenities, mechanical spaces, and exterior grounds.
- Identify maintenance, housekeeping, security, and safety concerns and ensure they are addressed promptly.
- Coordinate access for contractors, vendors, and service providers.
- Monitor the condition of the property and report capital repair needs.
- Ensure amenity spaces remain clean, organized, and operating as intended.
Maintenance Coordination
- Receive and triage maintenance requests.
- Coordinate with maintenance staff and external contractors.
- Follow up to ensure work has been completed satisfactorily.
- Perform minor maintenance tasks where appropriate and within skill level.
Safety & Security
- Conduct regular property walkthroughs.
- Monitor security systems, building access, and key/fob management as required.
- Respond to alarms, emergencies, floods, power outages, fire panel issues, and other urgent situations.
- Liaise with emergency services when necessary.
- Ensure company policies and building rules are consistently enforced.
Administrative Responsibilities
- Maintain accurate records of inspections, incidents, resident interactions, and maintenance requests.
- Utilize property management software to document work orders and resident communications.
- Assist with reporting as requested by management.
- Maintain confidentiality of resident and company information.
On-Call Responsibilities
As a live-in position, the Resident Manager participates in an on-call rotation and is expected to respond to after-hours emergencies that affect resident safety, building operations, or the security of the property.
Examples include:
- Fire alarms
- Flooding or significant water leaks
- Power outages
- Elevator entrapments
- Security concerns
- Lockouts (where applicable)
- Other urgent situations requiring immediate attention
This role requires the ability to respond promptly while living on-site.
Qualifications:
- Previous experience in property management, hospitality, customer service, facilities management, or a related field is considered an asset.
- Strong customer service and conflict resolution skills.
- Excellent communication and interpersonal abilities.
- Ability to work independently and make sound decisions.
- Strong organizational and time management skills.
- Basic computer proficiency, including Microsoft Office and property management software.
- Experience Submitting and tracking Services requests
- Ability to lift up to 50 lbs and perform light physical duties.
We thank all those that apply, however only those selected for an interview will be contacted.
Job Type: Full-time
Pay: From $40,000.00 per year
Benefits:
- Dental care
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- Paid time off
- RRSP match
- Vision care
Work Location: In person
