Job offer : CREDIT OFFICER - INDUSTRIAL
Who we are?
Richelieu Hardware is a North American leader and a change agent in a creative and dynamic industry. We are an importer, distributor, and manufacturer of specialty hardware and complementary products.
Our customers – Over 120,000 customers in North America: manufacturers of kitchen and bathroom cabinets, storage and closets, residential and office furniture, residential and commercial woodworking, as well as hardware retailers including large renovation centers.
Our team – 3,200 people, of which nearly half are dedicated to sales and marketing and over 50% are Richelieu shareholders.
How about joining a leading company in specialty hardware in North America, publicly traded and with continuous growth for 50 years!
We are looking to fill a permanent, full-time position as an Industrial Credit Officer at our Richmond office, serving our client base.
Reporting to the Director, Industrial Credit, your role will include managing a portfolio of customer accounts by analyzing accounts, processing credit applications, and implementing collection strategies when required.
More specifically, the main responsibilities of an Industrial Credit Officer include:
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Managing a portfolio of customer accounts.
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Communicating with customers to collect outstanding balances.
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Releasing customer orders on a daily basis.
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Conducting credit investigations (for both active and new customers).
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Collaborating with the sales team and customer service department.
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Building strong business relationships with customers.
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Investigating and resolving claims.
Requirements:
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College diploma (DEC) in Administration or a combination of a relevant diploma and 5 years of experience in a similar role.
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Strong knowledge of MS Office Suite (particularly Outlook, Excel, and Word).
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Bilingualism (French and English), both written and spoken.
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Knowledge of AS400 and/or JD Edwards (JDE) systems (an asset).
The ideal candidate is someone who:
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Has strong teamwork skills and performs well under pressure.
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Demonstrates initiative.
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Possesses strong analytical skills.
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Can prioritize tasks effectively for optimal efficiency.
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Meets deadlines and respects due dates.
What we offer
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A Canadian flagship: As a company with proud roots in Quebec but present in Canada and the United States, we enjoy excellent recognition and a great reputation.
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A mature and stable company: With more than 50 years of experience in the market, we offer the trust and organizational strength needed for a safe working environment.
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Continuous growth: With strong financial health, our business is constantly expanding, opening future opportunities for all.
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Competitive compensation: We offer competitive base compensation based on the market.
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Opportunity to become a shareholder: We believe in the involvement of our employees and offer them the opportunity to become shareholders.
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Work-life balance: We value a healthy and flexible work environment, allowing everyone to achieve a work-life balance.
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Quality products: We are committed to offering products of exceptional quality, thus satisfying our most demanding customers.
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Opportunity to grow: We encourage career opportunities and continuing education for the professional development of our employees.
Are you interested in this position? We invite you to visit our corporate website at https://www.richelieu.com/emplois to submit your
We thank all candidates for their interest, however, we will only communicate with candidates selected for the pre-selection process.
