Guest Services-
Front Desk & Host
Rossmount Inn & Restaurant – St. Andrews, NB
Part Time | Year Round
Rossmount Inn is seeking a hospitality-driven individual to join our Guest Services team. We are looking for someone polished, energetic, and passionate about their craft. A professional who understands that great service is about presence, knowledge, and warmth. This individual will be a knowledge base for our guests on everything related to the Rossmount. As the hub of the Inn & Restaurant, you'll work simultaneously with all of our team members ensuring our guests have all of the information they need to enjoy their experience.
At Rossmount, we work hard, support one another, and take pride in creating a workplace that is professional, positive, and genuinely fun.
What You’ll Do:
- Deliver elevated, guest-focused service in both dining and front desk settings
- Manage phone calls, emails, and in person inquiries for dining and room reservations
- Provide clear communication in person, over the phone, and electronically
- Build a knowledge of local experiences and recommendations
- Seamlessly support dining room service as needed
- Assist in the planning and execution of special events and requests
- Maintain an organized, clean, and service-ready workspace
What We’re Looking For:
- Experience in a quality-driven restaurant or hospitality environment
- Calm under pressure and capable of multitasking
- Professional presentation and strong communication skills
- A genuine passion for hospitality and guest experience
- Availability for evenings, weekends, and peak seasonal service
What We Offer:
- Competitive wage based on experience and skillset
- Health benefits available
- Part-Time, Year Round position
- Work in one of New Brunswick’s respected culinary destinations
- A professional, supportive, and fun team environment
Work Location: In person