Job Summary
We are seeking a highly organized and detail-oriented Project Coordinator to support sales and project operations by coordinating orders, managing project timelines, and ensuring seamless communication between customers, vendors, and internal teams. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is committed to delivering exceptional customer service.
The successful candidate will play a key role in ensuring projects are completed efficiently while supporting sales initiatives, maintaining accurate project records, and contributing to overall customer satisfaction.
Key Responsibilities
- Coordinate and process customer orders, ensuring accuracy and timely delivery.
- Monitor project progress and provide regular updates to customers, sales teams, and internal stakeholders.
- Support sales activities by providing product, technical, and project-related assistance.
- Assist with product launches, pricing updates, and market research initiatives.
- Collaborate with vendors and cross-functional teams to resolve project and customer issues.
- Prepare, maintain, and update project documentation and customer information within company systems.
- Support sales teams by facilitating communication, product knowledge, and process training.
- Participate in customer meetings, joint sales calls, and industry events when required.
- Manage order changes, returns, billing coordination, and issue resolution.
- Perform additional administrative and project-related duties as assigned.
Qualifications
- High school diploma required; post-secondary education in Business, Sales, Marketing, Project Management, or a related field is considered an asset.
- 1–5 years of experience in project coordination, sales support, customer service, or a related role.
- Strong organizational and time-management skills with excellent attention to detail.
- Excellent verbal and written communication skills.
- Ability to build positive working relationships with customers, vendors, and internal teams.
- Proficiency in Microsoft Office Suite and data management systems.
- Strong analytical, problem-solving, and decision-making skills.
- Ability to manage multiple priorities in a deadline-driven environment.
- Basic technical or industry product knowledge is an asset.
- Willingness to travel occasionally or attend on-site customer meetings as required.
What We Offer
- Competitive salary.
- Comprehensive benefits package, including:
- Medical, Dental, and Vision coverage
- Health Spending Account
- Retirement savings/RRSP matching program
- Employee Assistance Program (EAP).
- Tuition reimbursement opportunities.
- Employee discount programs.
- Career development and advancement opportunities.
- Company-paid life insurance.
- Disability insurance options.
- A collaborative, supportive, and growth-focused work environment.
Why Join Us?
Join a team that values collaboration, innovation, and continuous improvement. You'll have the opportunity to contribute to meaningful projects, work alongside experienced professionals, and develop your career within a dynamic and growing organization.
We are committed to fostering an inclusive workplace where diversity is valued, everyone is treated with respect, and all employees have the opportunity to succeed.
Pay: $45,000.00-$70,000.00 per year
Education:
- Master's Degree (required)
Experience:
- Project coordination: 5 years (required)
- Microsoft Office: 3 years (required)
Work Location: In person
