Organizational Change Manager - Intermediate
Job ID: GOAPRDJP00000966
Rate: CAD 60 to 80 per our
Term : 12 Months + optional 6-months extension
Location: Onsite role (Edmonton Downtown)
Project Name: Procurement System Modernization
Role: Change Management Specialist
Scope:
We are seeking a Change Management Specialist to support the modernization, sustainment, enhancement, and optimization of the Government of Alberta’s 1GX solution.
The successful candidate will work with project teams, operational teams, vendors, business stakeholders, and the 1GX Change Network to develop and deliver change management strategies, communications, stakeholder engagement activities, and supporting content that help impacted users transition successfully from current-state processes to future-state operations.
Reporting to the Manager, 1GX Business Excellence – Communications, OCM, and Training, this role will support effective adoption, sustained use, and continuous improvement of 1GX across the Government of Alberta.
Key Responsibilities:
- Develop and implement change management strategies, plans, and deliverables.
- Conduct stakeholder identification, stakeholder analysis, readiness assessments, gap analysis, and change impact assessments.
- Develop and deliver communication plans, key messages, presentations, and engagement materials.
- Support project planning by working with program managers, project sponsors, vendors, operational teams, and cross-functional teams.
- Plan and facilitate meetings, workshops, and stakeholder engagement sessions.
- Identify and manage change-related risks, issues, resistance, and adoption barriers.
- Define success measures, monitor change progress, and report on adoption and readiness.
- Provide change management advice, tools, and support to ensure consistent application of approved methodologies.
- Support successful rollout and sustainment of new technology solutions, enhancements, and business process changes.
- Create clear, engaging, and audience-appropriate communications for executives, business areas, operational teams, and end users.
- Use approved digital, collaboration, and AI-enabled tools where appropriate to support analysis, content development, engagement, communications, and reporting.
Must Have
- University graduation in a related field (such as Commerce, Communications) plus four (4) years progressively responsible related experience OR diploma in a related field and a minimum six (6) years of progressively responsible work experience; or equivalent as described below. Equivalency: Directly related education or experience considered
- Change management methodologies and principles.
- Experience conducting stakeholder analysis and change readiness assessments through workshops, focus groups, and surveys.
- Experience developing and implementing effective change plans.
- Experience developing and implementing effective communication plans.
- Experience developing and implementing effective training plans.
- Experience developing and implementing resistance management plans.
- Experience developing and maintaining organizational change management approaches and toolkits.
- Experience identifying and tracking change management key performance indicators (KPIs) and key behavioural indicators (KBIs).
- Experience with Change management lifecycle (business and system).
- Experience with ERP systems change management (e.g., Finance, HCM/Payroll, Supply Chain Management).
- Experience working as Change Manager on large complex custom software application development project.
- Experience executing change impact assessments to understand and document scope/scale of changes.
Nice to Have
- Demonstrated experience in consultation, facilitation, interpersonal, and relationship management skills
- Work experience creating and using advanced Excel skills such as Pivot table, VLOOKUP etc.
- Experience creating PowerPoint presentations
- Experience leading and facilitating meetings with stakeholders at all levels.
- Experience managing vendor relationships, contract requirements, deliverables, and performance tracking.
- Experience using Visio for process mapping
- Experience utilizing AI Productivity Tools (e.g., Co-Pilot, Gemini, NotebookLM) to enhance content development and workflow efficiency.
- Experience with Digital Adoption Tools (e.g., WalkMe) for creating in-application guidance and support.
- Experience with GoA structure and relevant client ministry functions, reporting relationships, and business application processes.
- Experience with risk management and issues management
- Experience working in or for the public sector.
- Duration - Experience working with MS Project tools
- Government business plan goals, strategies, and priorities associated with corporate 1GX applications or similar enterprise systems (Oracle, SAP) and strategic roadmap.
- Negotiation, conflict resolution, and influencing skills.
- Stakeholder engagement and working with the stakeholder community, clients, partners, and service providers affected by ERP applications, including relevant organizations, committees, advisory groups, and representatives.
- Certification with one of the following Change Management certification or accreditation (e.g., Prosci, APMG, CMI or similar) from a recognized issuing body.
Why Join
- Work on meaningful public-facing services used by thousands of Albertans.
- Highly collaborative, modern digital environment.
- Opportunity to influence large-scale service improvements across government.
How to Apply
- Apply directly through Indeed or send your resume to: [email protected]
- Please include three professional references where similar work was performed.
- List your most recent reference first.
Interested in more opportunities with us?
Visit our careers page: www.shabech.ca to browse current openings.
About Shabech Consulting
Shabech Consulting specializes in Business and IT consulting, strategic staffing, and project management services. Our mission is to help organizations achieve efficiency, innovation, and measurable results by connecting them with exceptional talent and tailored solutions. We take a collaborative approach to understanding each client’s unique challenges and delivering strategies that create real impact. Whether supporting complex digital projects, providing specialized resources, or optimizing operations, we are committed to excellence.
As a trusted partner across multiple industries, Shabech Consulting helps organizations turn strategy into action and achieve their goals with confidence.
We thank all applicants for their interest. Only candidates selected for the next stage will be contacted
Pay: $60.00-$80.00 per hour
Work Location: In person
