Parking Lot Attendant - Eastern Health Sciences Centre
Concord Parking is looking for a parking lot attendant with great customer service skills to join the team!
Starting Wage: $16.60
Reporting to the Management Team, this position will rotate between 3 different parking lot sites and requires reliable personal transportation. Parking Lot Attendants play a crucial role in ensuring smooth operations within the parking facility ensuring all parking site regulations are followed while maintaining a courteous and professional relationship with customers, vendors, co-workers, supervisors and/or managers. This position involves customer service, managing payments/cash, managing incoming and outgoing vehicles, and assisting the public and staff members with parking-related inquiries.
Responsibilities and Deliverables:
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Provide Superior Customer Service.
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Greeting customers and providing information regarding available parking spaces.
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Assist customers in the use of automated parking equipment, recognizing and respecting the individual needs of each customer.
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Processing payments for parking, answering questions, and providing directions.
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Assist with traffic spotting and traffic flow by directing incoming vehicles to available parking locations, ensuring orderly and efficient parking.
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Completing minor equipment repairs as required, and minimizing any downtime to parking operation.
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Accurately complete all required reports and/or paperwork for each shift, such as Incident Reports and Cashier Reports
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Cleaning workspaces and parking equipment frequently.
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Actively identify and report any issues with equipment to the supervisor.
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Patrol parking lots and issue notices for infractions as required.
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Setting up and taking down mobile signs.
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Build positive relationships with customers.
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Note the nature of complaints received by customers, and actively help develop and suggest solutions.
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Communicate verbally with customers and clients in English.
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Performs other duties as requested by the Management Team.
Required Qualifications and Competencies:
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Minimum of 1 year of customer service experience preferred.
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Class 5 Drivers Licence and clean driving abstract (asset)
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Excellent interpersonal skills, including a positive attitude, poise and diplomacy.
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Good communication skills, both verbal and written.
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Strong work ethic and commitment to customer service.
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Ability to work with a team.
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Reliable personal transportation.
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The ability to walk or stand for long periods of time.
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The ability to work outdoors in all weather conditions.
Start Date: ASAP
8 hour shifts between the hours of 0700 - 2330
