Position Overview:
The Manager will be responsible for overseeing day-to-day operations, leading staff, maintaining inventory, ensuring excellent customer experiences, and helping the business run smoothly and efficiently. This role requires strong leadership, professionalism, attention to detail, and the ability to thrive in a busy environment. 25% of all tips on shift goes to you
Responsibilities:
- Open and close the business independently
- Supervise and support employees during shifts
- Deliver exceptional customer service and handle customer concerns professionally
- Ensure smoothies, drinks, and food items are prepared consistently and correctly
- Maintain cleanliness and organization throughout the store
- Manage inventory, stock levels, and supply ordering
- Track waste and assist with inventory control systems
- Train new employees and enforce company standards
- Create and manage staff schedules
- Monitor daily sales and assist with cash handling procedures
- Ensure health and safety standards are followed at all times
- Assist with marketing ideas, promotions, and business growth initiatives
- Communicate directly with ownership regarding operations, staffing, and business needs
Job Types: Full-time, Permanent
Pay: $18.50 per hour
Benefits:
- Flexible schedule
- Store discount
Experience:
- Management: 1 year (preferred)
Licence/Certification:
- Food Handler Certification (preferred)
Work Location: In person
