Position: Oracle Fusion Cloud Sales & Service CRM Business Analyst
Location: Remote (Canada) / PEI-Based Candidates Welcome
Structure: Contract (12 Months)
Start Date: July 2026
Compensation: $80-$85/hr
We have a great new opportunity to support one of our Government sector clients in a contract capacity!
Please see below for more information on the position and if interested, apply with an updated resume aligned to the needs of the role.
5+ years of experience as a Business Analyst within complex enterprise environments
Minimum 2 years of experience working with CRM platforms such as:
Experience gathering and documenting CRM-related business requirements including:
Contacts
Accounts
Cases
Service Requests
Work Orders
Strong business analysis, requirements gathering, and stakeholder management experience
Experience creating business process documentation, workflows, use cases, and functional specifications
Strong understanding of customer service and sales business processes
Experience working within Agile and iterative delivery environments
Excellent communication, facilitation, presentation, and relationship management skills
Strong analytical and problem-solving capabilities
Ability to manage competing priorities and work effectively within fast-paced project environments
Relevant post-secondary education in Business, Information Technology, or a related field
Oracle Fusion Sales & Service Cloud implementation experience
Oracle Fusion Cloud CRM Certification
Experience supporting government sector clients
Business Analysis certifications (CBAP, CCBA, PMI-PBA, etc.)
Experience working within DevOps delivery environments
Experience supporting enterprise CRM transformation initiatives
Experience with customer service modernization programs
Gather, analyze, and document business requirements related to Oracle Fusion Cloud Sales & Service CRM
Facilitate stakeholder workshops, discovery sessions, and requirements gathering activities
Create business process maps, workflows, user stories, and requirements documentation
Translate business needs into functional requirements and solution recommendations
Collaborate with technical teams to support CRM solution design and implementation
Support system testing, user acceptance testing (UAT), and validation activities
Participate in Agile ceremonies including sprint planning, backlog refinement, and retrospectives
Identify opportunities for business process improvement and CRM optimization
Build strong relationships with business stakeholders, subject matter experts, and project teams
Ensure alignment between business objectives and CRM platform capabilities
Senior Business Analyst with strong CRM implementation experience
Oracle Fusion Sales & Service Cloud experience highly preferred
Experience working with executive stakeholders and cross-functional business teams
Comfortable operating independently within remote consulting environments
Experience supporting enterprise digital transformation initiatives
Strong consulting mindset with exceptional communication and stakeholder management skills
CorGTA is an equal opportunity employer, please apply with an updated resume and ensure the required skills you are able to speak to for this position are included.
At times, CorGTA or its client partners may utilize AI tools to assist with the hiring processes.
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