St. Catharines Mazda is looking for an experienced Service Advisor to join our team!
A very successful automotive repair and maintenance facility is now interviewing for the position of service advisor. We are looking for a quality individual to join our successful team. This sales position requires someone who is a self starter, a strong leader, someone that understands the importance of strong relationships with their customers, as well as co-workers. You must have solid computer skills and be very organized. If you have a strong desire to succeed and are looking for a long term career, don’t let this opportunity pass you by!
Job Requirements
- Listens to customer's description of symptoms; clarifying description of problems; checking vehicle maintenance records; Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.
- Prepares repair orders; obtaining approval signatures.
- Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation.
- Maintains automotive records by recording problems and corrective actions planned.
Required Skills
- Excellent customer service skills
- Must be able to multi-task
- Must have a positive attitude
- Must be computer literate
- Must be able to work in fast pace environment
- Must be able to work Saturdays
Please email with a cover letter and resume attached
Job Types: Full-time, Permanent
Pay: $45,000.00-$60,000.00 per year
Experience:
- service advisor: 1 year (preferred)
- Customer Service: 1 year (preferred)
