Clinic Administrator / Front Desk Coordinator — OMNI Health and Rehab
OMNI Health and Rehab in Burlington is looking for an organized, personable, tech-savvy Clinic Administrator to join our growing multidisciplinary healthcare team.
This is an entry-level clinic administration role with the opportunity to grow over time into a larger operations or clinic management position. We are looking for someone who is eager to learn, reliable, proactive, and excited to become an important part of the team long term.
Our clinic runs several active programs across rehab, wellness, and specialty care. The right person will help keep schedules organized, support our clinicians, assist with patient communication, and help create a smooth, welcoming experience for every patient.
About the Role
This role includes front desk reception, appointment scheduling, patient communication, billing support, and helping keep the clinic schedule full and organized.
We are especially looking for someone who does not just wait for tasks to be assigned. The right person will notice schedule gaps, follow up with patients, help promote clinic programs, and support the day-to-day growth of the clinic.
You will also have the opportunity to help with basic marketing tasks, including creating simple social media posts, sharing clinic updates, promoting programs, helping with patient communication campaigns, and supporting local clinic marketing initiatives.
Key Responsibilities
- Greeting patients and creating a warm, professional first impression
- Answering phone calls, emails, and patient inquiries
- Booking, rescheduling, and confirming appointments
- Monitoring the schedule and helping fill openings
- Supporting patient intake for different clinic programs
- Learning HCAI, MVA billing, and insurance-related workflows
- Assisting with payments, direct billing, and administrative follow-up
- Supporting clinicians with day-to-day clinic flow
- Helping create and post simple social media content
- Assisting with clinic marketing campaigns and program promotion
- Keeping patient records and clinic workflows organized
- Taking initiative when problems or opportunities come up
Who We’re Looking For
The ideal candidate is:
- Friendly, warm, and professional
- Highly organized and detail-oriented
- Comfortable with technology and learning new systems
- Proactive and willing to take initiative
- A strong communicator
- Able to multitask in a busy clinic setting
- Reliable, mature, and accountable
- Interested in healthcare, wellness, and patient care
- Open to learning billing, scheduling, marketing, and operations
- Looking for a long-term opportunity to grow with the clinic
Previous experience in a physiotherapy, chiropractic, massage, medical, or multidisciplinary clinic is a major asset, but not required. We are willing to train the right person if they have the right personality, work ethic, organization, and willingness to learn.
What We Offer
- Entry-level clinic administration role with growth potential
- Training in scheduling, billing, HCAI, MVA workflows, and clinic operations
- Opportunity to learn healthcare administration from the ground up
- A friendly multidisciplinary clinic environment
- Exposure to marketing, social media, and program promotion
- Long-term opportunity to grow into a larger administrative or management role
- Meaningful work helping patients access care
Location
OMNI Health and Rehab
960 Cumberland Avenue
Burlington, ON
How to Apply
Please send your resume and a brief message explaining why you would be a good fit to:
[email protected]
We are looking for someone who is dependable, eager to learn, comfortable with people and technology, and interested in growing with our clinic over time.
Pay: $17.20-$23.00 per hour
Benefits:
- On-site gym
- On-site parking
Work Location: In person
