About us
We are professional, agile, innovative, and our goal at Select Call Centre is to provide 24/7 Phone Answering Services. We provide reliable phone answering services and virtual receptionist solutions, perfect for businesses of all sizes. For over 50 years, our call centres have saved customers time and money through call answering, virtual reception, lone worker services, and more. .
Position: Customer Service Representative
Job Description:
The Customer Service Representative will interact with customers to understand their needs and concerns. They will help answer customer questions, provide advice, and schedule appointments. The CSR will also participate in the day-to-day operations of the company.
Responsibilities:
·Communicate with customers and the general public about Select Call Centre Red Deer/Calgary/Edmonton services and products.
·Develop a strong understanding of Select Call Centre Red Deer/Calgary/Edmonton products and services.
·Act as the main point of contact for customers who have questions about our products and services.
·Build strong relationships and provide exceptional customer service to our customers.
·Act as a brand ambassador for Select Call Centre Red Deer/Calgary/Edmonton.
·Work with sales staff to ensure that orders are fulfilled in a timely manner.
·Provide technical support to Sales staff as needed.
·Assist with other departments as needed.
·Ensure that all communications are in a timely manner.
Job Type: Full-time
Pay: $18.43-$23.65 per hour
Benefits:
- Dental care
- Extended health care
- Flexible schedule
- Life insurance
- Vision care
- Work from home
Flexible language requirement:
Work Location: Remote
