What is the opportunity?
As a Technical Systems Specialist on the BPM Middleware hosting team, you will work to install and support the Pega Infrastructure within RBC. This team is responsible for supporting the Pega Infrastructure platform deployed on both IBM Websphere, and Redhat Openshift Cloud Platform.
What will you do?
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Install and build new Pega environments.
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Upgrade Pega to the latest version to stay current and supported.
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Support and maintain the existing Pega platform to ensure high uptime availability.
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Be part of an on-call rotation in supporting the Pega platform 24/7.
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Maintain the security of the infrastructure by promptly remediating vulnerabilities.
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Collaborate with cross-functional teams to troubleshoot and resolve platform issues promptly.
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Implement security best practices and stay updated on the latest industry trends.
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Create automation to assist with patching, security hardening to stay in compliance.
What do you need to succeed?
Must-have
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Operational support experience of IBM Websphere Application Server and IBM HTTPD Server.
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Operational support experience working with Cloud based deployments for Pega.
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Experience with Ansible Automation Platform and Openshift.
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Problem experience with devops pipeline deployments.
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Proven experience in Unix Server administration and troubleshooting.
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Excellent problem-solving skills and attention to detail.
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Strong communication and collaboration skills and ability to work independently and as part of a team
Nice-to-have
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Working experience with Github, Jenkins, JFrog Artifactory, Kubernetes, Docker, Helm Charts.
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Experience with security scan platforms Tenable and Aqua Security.
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Infrastructure knowledge of troubleshooting DNS, LDAP, Networking and Databases.
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
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A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
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Leaders who support your development through coaching and managing opportunities
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Ability to make a difference and lasting impact
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Work in a dynamic, collaborative, progressive, and high-performing team
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A world-class training program in financial services
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Opportunities to do challenging work
#TECHPJ
#LI-POST
Job Skills
Adaptability, Apache Tomcat, Critical Thinking, Decision Making, Detail-Oriented, DevOps, IBM HTTP Server, IBM WebSphere Application Server, Industry Knowledge, Information Technology Infrastructure Library (ITIL), Information Technology Trends, Kubernetes, Pega Cloud, Pega Platform, Pegasystems PRPC, Red Hat OpenShift, Systems Software, Time Management, Unix Server
Additional Job Details
RBC CENTRE, 155 WELLINGTON ST W:TORONTO
Toronto
Canada
37.5
Full time
TECHNOLOGY AND OPERATIONS
Regular
Salaried
2026-05-12
2026-06-12
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Our Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.
