Util-Assist is a leading consulting and services partner to electric, water, and gas utilities across North America. We help utilities navigate digital transformation—empowering them with smart technology, data-driven solutions, and customer-first services. From outage communications to billing support and grid security, we’re reshaping how utilities serve their communities.
At Util-Assist, our people are our power. We foster a flexible, supportive workplace grounded in four core values: Deliver Excellence, Put People First, Do the Right Thing, and Be Humble. Recognized as a Great Place to Work®, we offer rewarding, purpose-driven careers where you can grow, innovate, and make a real impact.
Learn more at www.util-assist.com.
️The Opportunity:
We are seeking a skilled Lead Consultant to join our growing Consulting team! As a Lead Consultant, you will be responsible for leading the client relationship and working with members of the Consulting Team to provide client support on various projects. The incumbent is the lead consultant on engagements of all sizes and is accountable to ensure project objectives are achieved and consistent with organizational service standards. The lead consultant's primary role is the day-to-day management of client projects supervising the work of the Senior and Associate Consultants, as well as the Analyst and other staff assigned to that client. The Lead Consultant is the project leader and the primary technical subject matter expert.
- Develop comprehensive AMI business cases that quantify financial, operational, and customerexperience benefits across metering, billing, field operations, and grid modernization.
- Build detailed cost–benefit models incorporating capital expenditures, O&M impacts, lifecycle costs, depreciation, and longterm financial projections.
- Evaluate multiple deployment scenarios (e.g., pilot, full rollout, phased deployment, targeted replacement) to support executive decisionmaking.
- Build detailed pricing models to compare vendor proposals for AMI, MDM and CIS projects.
- Evaluate bids for completeness, financial viability, and alignment with utility requirements, including capital, O&M, integration, and lifecycle costs.
- Create robust financial models to evaluate AMI, CIS, MIV vendor proposals.
- Analyze ROI, NPV, IRR, and payback periods to determine the financial viability of AMI investments.
- Assess cost drivers such as meter procurement, communications infrastructure, installation labor, integration, and ongoing support.
- Model avoided costs and operational efficiencies, including reduced manual reads, improved billing accuracy, theft detection, and outage management improvements.
- Legacy Infrastructure Retirement: Experience modeling the financial impact of retiring manual/AMR systems and managing stranded assets.
- Operational Migration: The ability to quantify the shift in field operations and labor as a utility moves from "boots on the ground" to a digital fixed network.
- Translate technical AMI requirements into financial impacts that are clear for executives, regulators, and stakeholders.
- Prepare financial evidence and supporting documentation for regulatory filings related to AMI investments.
- Develop clear, defensible financial narratives that align with utility strategy, customer benefits, and regulatory expectations.
- Undergraduate degree/diploma in Computer/Data Science, Business Administration, Engineering or a related technical field
- 8+ years’ experience leading large scale, complex advanced metering initiatives, preferably in a professional service consultant organization
- Expert knowledge of consulting standard practices and procedures
- Advanced knowledge of the utility industry, terminology, workflow and operations
- Advanced knowledge and the ability to lead all areas of an implementation life cycle (procurements, contracting, deployment, system integrations)
- Demonstrated knowledge of meter-to-cash processes; and multiple vendor products for the primary Utility system components that UA consult on (i.e. AMI HES, CIS, MDM, ADMS, etc.); as well as expert knowledge on how the various combinations of these products impact process, solution design and inform the OCM effort. Knowledge is backed by 3-5 years of experience in project work.
- Advanced ability to simplify and document business requirements, processes, and standard operating procedures for core AMI systems
- Expert-level understanding of utility operations, including Meter-to-Cash (M2C), AMI systems, and key utility IT principles such as lifecycle planning, estimating, and architecture
- Strong knowledge of project management and change management best practices, including scoping, project metrics, and creation of change requests
- Expert ability to develop contracts, Statements of Work (SOWs), and senior-level executive presentation content
- Expert verbal, written, and presentation communication skills
- Strong leadership, facilitation, and stakeholder relationship-building skills
- Effective problem-solving, decision-making, and critical-thinking abilities
- Ability to coach, mentor, and train team members
- Ability to navigate competing priorities, manage multiple initiatives, and support stakeholders in risk-related discussions
\uD83D\uDC99 Why You’ll Love Working at Util-Assist
Work-Life Balance: Enjoy a truly flexible work environment with hybrid work arrangements and adaptable hours.
Summer Hours Program: Flex your schedule to enjoy extra days off from June to August
Upfront Vacation & Birthday Day Off: Get your full vacation balance at the start of the year and celebrate your birthday your way with a paid day off
Award-Winning Culture: Be part of a collaborative, inclusive, and growth-focused team that’s proud to be certified as a Great Place to Work® four years running.
Comprehensive Wellness Support: Access a full Employee Assistance Program with mental health resources, Nutritional Health Coaching, a Health Care Spending Account, and recognition as one of the Best Places to Work for Mental Wellness in 2026
Career Growth: Thrive in a fast-growing company where your ambitions are supported and your development matters.
Innovative Environment: Work at the forefront of utility transformation, surrounded by forward-thinking teammates and impactful projects.
Competitive Compensation: Receive a pay package that recognizes your expertise and contributions.
Comprehensive Benefits: Access generous health and dental coverage with low premiums, and RRSP matching to support your long-term goals.
Parental Leave Top-Up: Growing your family? We provide enhanced support through our parental leave top-up program.
To work with us, successful candidates must complete a SIN and passport verification and pass a police vulnerability check.
We understand that great talent comes in many forms—even if you don’t meet every requirement listed, we encourage you to apply if you’re excited about the role and eager to learn and grow in a dynamic environment.
Util-Assist is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We welcome applications from all qualified individuals and provide accommodations during the recruitment process upon request. To request accommodation, please contact us at [email protected]. All accommodation requests will be handled confidentially.
Please note that Util-Assist does not offer immigration-related support, such as visa sponsorship, work permit applications, or permanent residency assistance. Candidates must have current legal authorization to work in Canada or the U.S. Sponsorship decisions, if any, are made on a case-by-case basis based on business needs.
We thank all applicants for their interest in Util-Assist; however, only those selected for an interview will be contacted.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
