S. Dilawri Automotive Group is looking for a Customer Care Representative to join our team. This candidate would be working with all 10 dealerships.
Work Location: 390 West Hunt Club - Hyundai on Hunt Club
Duties/Responsibilities:
The main responsibility is to help create business opportunities for all 10 dealerships through inbound and outbound calls.
● Work as a team to coordinate and set up appointments for customer service requirements.
● Update customer records with all interactions and customer transactions.
● Assist inbound customer needs while maintaining strict outbound targets.
● Answering all inbound calls in a timely and efficient manner.
● Working closely with teammates to ensure customer satisfaction and requests are met.
Job Requirements & Qualifications:
● Secondary School Diploma required.
● Ability to multitask and work under pressure.
● Ability to maintain a positive attitude with teammates.
Experience:
● Minimum 1 year experience working in a retail customer service or call center environment.
Schedule:
● 8 hour shift
● Monday to Friday
Compensation:
· $20/hr + bonus
Job Types: Full-time, Permanent
Pay: From $20.00 per hour
Benefits:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
Experience:
- Customer Service: 1 year (required)
- Call Centre: 1 year (preferred)
Work Location: In person
