Job Title: Specialist, Group Sales
Department: Whistler.com
Position Status: Full Time, Year Round
Work Location: This position is based in Whistler, BC. The role is initially on-site, with the possibility of a hybrid schedule following a training period.
About Whistler.com
Working alongside Tourism Whistler, Whistler.com aims to enhance the guest experience by providing a superior one-stop-shop for Whistler, where visitors can complete the entire consumer path-to-purchase journey, from discovering Whistler, to planning their vacation, and finally, to booking their trip.
We love where we live and we bring that energy and passion to everything we do. We're a team of collaborative, mountain-loving individuals and we show up and achieve great things professionally and personally. Creating a positive and fulfilling experience for our team is high on our list of priorities. And we're proud to be a workplace that requires respect for our people, our partners, and our environment. Because the people make the place, and this place is pretty special.
What We Offer
We like to make work meaningful and to live life fully. Join the team at Tourism Whistler and be part of a fun, supportive organization that truly values work-life balance. We're looking for people who want to make the most of the unique Whistler lifestyle and share our values of passion, energy, achievement, and respect.
A few ways that we walk the talk:
Culture & Connection
- Bi-monthly all staff events and departmental team building (the fun kind, we swear)
- Dogs in the office - because work is better with furry friends
- Fun, supportive, and collaborative team environment
Health & Wellness
- Comprehensive health benefits for employees and their dependents, including an Employee Assistance Program and access to wellness tools like Headspace
- A wellness fund to support your health and recreation in Whistler. Think ski/snowboard or bike park pass, yoga or gym memberships, golf lessons, or other wellness offerings that support your well-being.
- An annual Health & Wellness calendar with wellness offerings to prioritize mental health and well-being
Flexibility
- Nine-day fortnight schedule offering work-life balance and time to enjoy the beauty of Whistler!
- Whistler based with a hybrid approach: initial in-office training followed by a flexible combination of in office and remote work
- Paid vacation time (3 weeks as a starting point) to relax, unwind, and adventure
Starting Salary: $55,000 - $59,000 annually. This is the starting salary range for this role and may vary based on internal equity, and a candidate's job-related knowledge, skills, and experience. Over and above the base salary, this position is also eligible for an incentive bonus of up to 10% of the annual salary.
Position Summary
Reporting to the Senior Manager, Sales & Visitor Services, the Specialist, Group Sales will work with all group clients from their initial inquiry to prospecting them for future business. You'll not only drive sales and build lasting client relationships, but also plan and execute events in Whistler. If you're passionate about sales, have a knack for event planning, and are eager to make a meaningful impact, we want to hear from you!
Key Responsibilities
- Act as a Tourism Whistler and Whistler.com ambassador, living our purpose and vision with passion & energy, achievement and respect.
- Proactively identify and engage potential clients, presenting our products/services with enthusiasm and expertise.
- Build and maintain strong, long-term relationships with both new and existing clients.
- Collaborate with clients to understand their needs and offer tailored solutions, including event planning and coordination.
- Coordinate and participate in site inspections for clients.
- Consistently meet or exceed sales targets, contributing to overall business growth.
- Work closely with the operations and finance teams to ensure event planning, customer satisfaction, and financial reconciliation.
- Work closely with the Tourism Whistler Conference Sales team to facilitate transportation and activity bookings for their delegates.
- Conduct market research to stay up-to-date with industry trends and identify new opportunities.
- Provide excellent customer service throughout the sales and event planning process.
- Produce time sensitive quotes for high value clients with diverse needs.
- Coordinate with resort partners to reduce barriers for large groups.
Knowledge, Skills & Abilities
- Proven experience in sales, with a track record of meeting or exceeding sales goals.
- Strong event planning skills, including the ability to manage logistics, timelines, and budgets.
- Excellent communication, negotiation, and interpersonal skills.
- Highly organized and detail-oriented, with the ability to manage multiple projects simultaneously.
- Self-motivated and results-driven, with a passion for success.
- Ability to work independently as well as collaboratively in a team environment.
Posting closing date: August 10, 2026. Closing date is subject to change based on applicant volume.
