The Client Engagement team is the bridge between IT and the business ; the team serves as a liaison between Partners, Practice Groups and Corporate functions to ensure that technology initiatives support clients’ broader business goals. It was established to ensure that stakeholders receive a clear and accurate message about the advantages and availability of the Firm’s ever-evolving technology offerings .
The team is based in multiple regions to provide broad geographical coverage and you will report to the Client Engagement Director .
How you will make a difference as a Client Engagement Lead at Fragomen:
As someone skilled at communicating technical concepts to all levels at client organizations, you will be an integral part of the acquisition and retention of client relationships. Because you will be in contact with many of the firm's clients, you also will be an important conduit to the product team in ensuring the voice of the client is heard. As such, your input will be important to the firm's overall technology strategy and roadmap.
In the role, you will be responsible for :
Understanding and Presenting Technology
Continually and proactively gathering information from developers, designers, and product managers about new features, functionality, and upcoming product changes.
Strategic Relationship Management and Alignment :
