Front Desk Agent (Opera PMS Experience )
Job Summary:
We are looking for a reliable and customer-focused Front Desk Agent to join our team. The ideal candidate should have experience in hotel operations and working knowledge of Opera PMS.
Duties & Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Perform check-in and check-out procedures efficiently
- Handle reservations, walk-ins, and room assignments
- Operate Opera PMS for bookings, billing, and guest profiles
- Answer phone calls and respond to guest inquiries promptly
- Manage payments, cash handling, and daily balancing
- Coordinate with housekeeping to ensure room readiness
- Handle guest requests, complaints, and provide quick resolutions
- Maintain accurate records and reports (daily arrivals, departures, etc.)
Pay: $15.00-$17.00 per year
Benefits:
- Company events
- On-site parking
- Paid time off
Education:
- Secondary School (preferred)
Work Location: In person
