Are you passionate about innovation, sustainability, and delivering exceptional customer experiences? Polestar Ottawa is redefining the future of electric vehicles, and we’re looking for a Space Specialist to join our team. We offer a great earnings potential with ongoing training and excellent working conditions.
As a Space Specialist, you will guide customers through our sleek, modern showroom. You’ll provide a premium experience, while showcasing top-quality vehicles to customers. We are dedicated to ensuring that each customer's experience exceeds expectations.
Key Responsibilities:
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Showcase vehicles and demonstrate their features, benefits, and unique selling points.
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Create meaningful interactions with visitors, sharing your knowledge about Polestar’s EV lineup and sustainable vision.
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Greet customers and provide them with a warm and welcoming experience upon arrival at the dealership.
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Arrange and oversee test drive experiences.
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Handle customer inquiries via phone, email, and in person, providing prompt and accurate information.
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Assist with dealership events, launches and other special occasions - ensuring a smooth and enjoyable experience for attendees.
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Build long-term relationships and support customers throughout their vehicle lifecycle.
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Stay up-to-date on products, technologies and industry trends to effectively advise customers and address inquiries.
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Complete all necessary paperwork and documentation accurately and efficiently.
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Maintain excellent email etiquette when responding to leads.
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Maintain consistent follow-up with customers and record data.
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Cleaning of vehicles and general maintenance.
Qualifications:
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Enthusiasm for innovation and electric vehicles.
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Outstanding communication and interpersonal skills.
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A customer-first mindset with attention to detail.
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Ability to thrive in a dynamic, fast-paced environment.
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Organized and self-motivated
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Ability to work both independently as well as alongside a team
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Ability to overcome customer objections
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Knowledge of Polestar vehicles and their features is a plus.
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Strong computer skills and proficiency in using CRM software and other sales tools.
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Valid driver's license and a clean driving record.
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Social media knowledge is an asset
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OMVIC certificate required.
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Bilingualism in French and English is required.
What We Offer:
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A unique opportunity to be part of an innovative, eco-conscious brand.
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Career growth and development opportunities in a dynamic industry.
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A collaborative, forward-thinking environment within a respected family-owned dealership group.
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Ongoing training and career growth opportunities.
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New market-leading vehicles and products.
Compensation:
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$40000-50000 Salary, based on experience. $60000 - $90000 total expected earnings after commission and bonuses.
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Competitive Benefits Package.
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A comprehensive Group Insurance Plan.
Thank you to all applicants for your interest; we will be in touch with those selected for an interview.